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zdendo's avatar
zdendo
Aspirant
Apr 17, 2015

RN104 Could not properly extract, fireware checksum error

Hi,
I've got a little problem with my NAS and an upgrade to 6.2.2.(4x1T hdd in RAID10 - 10% free space in time of upgrade - update)
After restart LED shows this information:
1. Booting...
2. Checking root FS
3. Updating FW
4. ERR: Could not properly extract
5. Booting..
roperly extract

This happens only when all hdd is in.

If all hdd is disconnected from NAS, LED shows this:
ERR: Firmware checksum err

I've tried this actions:
1. Factory default - w. new hdd - ERR: Firmware checksum err
2. OS reinstall - w. old hdd - ERR: Could not properly extract
3. Mem test - w. old hdd - OK
4. Disk test - w. old hdd - OK

Any ideas how to solve this "little" problem?

11 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    ghailloo's issue was different. The rsyslog app filled up the 4GB OS partition.
    • Chokehold's avatar
      Chokehold
      Aspirant

      Hi,

       

      Sorry for necroposting.

       

      I am having the exact same symptoms as the previous two in this thread.

      Was upgrading from 6.1.8 to 6.2.4. around 35-40% free space at the time.

      1x2TB drive, 3x4TB drives = ~9.18TB something something.

       

      Appreciate any and all help!

      Thanks

  • Hi Everybody,

    I am having the same issue as zdendo, but after upgrading to 6.2.3 the NAS is stuck on ERR: Could not properly extract.

    Thank you. :)

  • # md5sum -c csums.md5
    initrd.gz: FAILED
    kernel: OK
    kernel.rn2120: FAILED
    md5sum: can't open 'root.tlz': Structure needs cleaning
    root.tlz: FAILED
    md5sum: WARNING: 3 of 4 computed checksums did NOT match

    Everything working, after mdgm fix it through tech support. :D
  • mdgm, thanks.
    mdgm wrote:
    These symptoms suggest the firmware on the mtd blocks is corrupt.
    Sent you a PM
  • Ixa, thanks for your message.
    Ixa wrote:
    Since you already did a factory reset on your RN104, try to initially set it up with only 1 disk inside. Try these steps:
    1. Insert 1 disk then perform a factory reset.
    2. Download again the FW v6.2.2 from this link below (its possible that what you have downloaded earlier is corrupted that is why it failed to update):
    http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.2.2-arm.zip
    Note: Be sure to unzip it before uploading it to your NAS.
    3. Try to update the FW to v6.2.2 and check if it will be successful.

    But I don't have access to upload new FW, NAS is stuck at boot. No gui, no backup button(only in boot menu).
    And I don't know how to boot or upload FW from USB.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    These symptoms suggest the firmware on the mtd blocks is corrupt.

    Sent you a PM
  • Since you already did a factory reset on your RN104, try to initially set it up with only 1 disk inside. Try these steps:

    1. Insert 1 disk then perform a factory reset.
    2. Download again the FW v6.2.2 from this link below (its possible that what you have downloaded earlier is corrupted that is why it failed to update):

    http://www.downloads.netgear.com/files/ ... .2-arm.zip

    Note: Be sure to unzip it before uploading it to your NAS.

    3. Try to update the FW to v6.2.2 and check if it will be successful.

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