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Forum Discussion
RN104 crashing more frequently
Hello. Here's the problem -- in the last week, my ReadnyNAS 104 has crashed twice. By crash I mean the front panel is unrepsonsive (but the power button is lit), and it's not reachable via SMB, ...
Now my RN104 won't come online at all.
I power cycled it (3rd, maybe 4th, time in last week) because it was unrepsonsive on front panel and by all other means. After restarting, it never came online.
Help - Now what? How can I get this to boot and stay operational? Should I load OS 6.6.0 or some utility on a USB thumb drive and connect it to the front of the ReadyNAS? I'm not sure how resolve this.
(BTW, I looked at the logs the last time it booted, and it was all normal stuff -- antivirus updates, snapshots, the fact that the system rebooted. No db corruption listed.)
Can you send in your logs (see the Sending Logs link in my sig)?
I'm afraid I can't send in the logs. I power cycled twice tonight, both times by unplugging the power cable (last resort, I know). On the first new startup, the front panel showed "Retry Startup 86%". It stayed there for a long time, so I power cycled. The second new startup got to "Fail to startup 98%"
Is there some way I can repair it by starting up off a USB hard drive or thumb drive?
mdgm-ntgr, I tried booting again, but it "failed at startup, 92%". I see that I can create a USB Recoery drive, but only when instructed to do so. Would you recommend that? Note, however, that the arm version linked below is 6.6.0, and my ReadyNAS is running 6.6.1. I was able to verify this with Raidar while it was booting. Can you send me a whatever isntructions/files I need so that I can get up and running again.
http://kb.netgear.com/20684/ReadyNAS-Downloads?cid=wmt_netgear_organic
What should I do, call support? It's been over a year, I'm guessing I'll need to pay for that?
My RN104 has had an issue of freezing on startup after an OS upgrade for the last 9 months or so, maybe since I got it.
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