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Forum Discussion
XAffi
Dec 21, 2015Aspirant
RN104 crashing during resync
Hi.
3 days ago my RN104 with firmware 6.4.1 gets unaccessable and I had to pull the plug. This caused the device to resync the 4 WD red harddiscs. Today at almost 90% the device gets again unaccessable and I have to start from scratch again. Although I have the log files I do not understand the behaviour... Anybody able to help me?
THXs. Norbert
Hi.
I would say the update of the last beta fixed my issue... Whatever reason was behind is gone.
Thxs. & happy new year.
Norbert
11 Replies
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- BrianL2NETGEAR Employee Retired
HI XAffi,
Check the status or the health of each NAS drive that you have. Connect them on a PC and run the manufacturer's disk diagnostic tool.
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team- XAffiAspirant
Thanks Brian for your response. According the SMART status provided in the logs the 4 drives seems "OK". Shall I really shut down the NAS and stop the re-sync or would you recommend to wait if it "stops workgin" again?
Thanks Norbert.
- Nik_BAspirant
Hi, I am interested in this answer - having the same problem. Since 6.4.1 firmware upgrade the RN104 crashes so won't go to admin page, shut down or reboot. If I pull the power it boots, takes 30 hours to resync and then as soon as it completes it crashes again... Help!
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