NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nathangs
Dec 05, 2015Aspirant
RN104 has 3 1tb drives, but only 1tb of usable same
Based on the space calculator tool I expect to have 2 gb? Restarting the machine makes the drive green for a while but eventually it goes back off again. I've tried pulling and reinserting the drive while it was powered on. I initially started with the 2 1 terabyte drives earlier this week, and added another 1 tb drive a couple days after but I haven't been able to get it to expand with more space yet.
After rebooting, it will resync for a while then the third drive will go gray again:
I can provide logs, but I'm not sure if there is any personally identfiable info in them? Anyone know if they are safe to post publicy to a site like mediafire?
I do have some experience with linux systems, and I may be able to do some further debugging later this weekend once I figure out how to get ssh access to the system.
Thanks to anyone who spends time helping me with this!!
5 Replies
- nathangsAspirant
I factory reset the nas after backing everything up. Afterward, it detected and synced correctly, adding another terabyte to my total storage.
- StephenBGuru - Experienced User
You email logs directly to netgear - see the instructions here for the address: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F
Your NAS is using triple RAID-1 - which is it not supposed to do when using XRAID (which you are).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!