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jgisin's avatar
jgisin
Aspirant
Jun 13, 2016
Solved

RN104 OS 6.5.0 1722:11:database disk image is malformed

When I go to the Share screen after I login, I get this error:

 

1001040005

Failed DB Query for 'SELECT FROM share'. Internal DB error.

(1722:11:database disk image is malformed)

 

How do I recover from this situation?

 

Access to files via NFS/AFP/NFS doesn't appear to be impacted; however I am unable to manage shared.

 

 

  • Have you rebooted?  If you still have issues after a reboot, please send in your logs.

9 Replies

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  • Skywalker's avatar
    Skywalker
    NETGEAR Expert

    Have you rebooted?  If you still have issues after a reboot, please send in your logs.

  • I' m having the same issue it just started happening today. it didnt give me that error when i uploaded a file just when the nas powered on for the day so it happened somtime during the day after i accessed it. I can still access my files through networked pcs and phones and eve n dlna content like nothing even happened. but i cant manage the files and folder through the login page and the cloud service.

     

    Getting ready to update my back up incase for the worst =/

     

    Error Info :

    1001040005

    Failed DB Query for 'SELECT FROM share'. Internal

    DB error. (1722:11:database disk image is malformed)

    code: 1001040005

     

    Model: Ready nas 102

    Firmware: 6.5.1

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Did you try rebooting as Skywalker suggested above?

       

      If you have and you still get that error can you open RAIDar 6.1, download your logs and then send them in (see the Sending Logs link in my sig)?

      • Wickedflies's avatar
        Wickedflies
        Aspirant

        I rebooted it, still gives me the error. but, I'm not sure if it rebooted completely. I'm going to shut it down for the night and see if it gives me the error tomorrow.

         

        As i said its chugging along like nothings happing.

        just the front end shares are failing to load or update or somthing like that.

        Also This radiator thing you speak of, i dont think i have it.

        where can i get it?

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