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Forum Discussion

futori's avatar
futori
Aspirant
Oct 24, 2015

RN104 "Remove inactive volumes to use the disk" error following upgrade to 6.4.0 firmware

Hi, 

 

I have a RN104 with 3x drives in a RAID0 configuration, no errors evident on the drives. On upgrading of to 6.4.0 firmware, following the reboot the volume is missing and a "Remove inactive volumes to use the disk. Disk #1,2,3" error is present. 

 

Hoping there's a way to recover the volume/data? 

9 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello futori,

     

    Was it successful? Does it show on the RAIDar that the firmware did update to 6.4.0?

     

    It may be best you contact support center asap, it appears you still have a one time exemption for the phone support.

     

    Regards,

    • futori's avatar
      futori
      Aspirant

      Hi JennC, 

       

      It seems that the firmware update was successful, the homepage for the ReadyNAS shows the 6.4.0 firmware version. 

      I'll contact support, thanks for your help. 

      • Thompson1's avatar
        Thompson1
        Aspirant

        Hi Futori,

         

        Did you have this problem resolved?  I have come up against the same issue and i'm starting to worry that i have lost everything!  Any help you can give would be helpful!

         

         

        Steven