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Forum Discussion
RN104 Stuck In Boot Menu Mode/Normal after firmware upgrade 6.6.1
Last time I logged into my RN104, it offered me a FW upgrade to 6.8.0. I accepted. Something went horribly wrong and my NAS became unusable - completely. My data's fine due to having off-site backups...
Hello zeevi,
There is a possibility the NAS was already encountering internal problem and the firmware upgrade may just trigger the NAS to behave this way. One way to check if the NAS chassis is still working fine is to access and cycle to the boot menu option (with or without the hard drives inserted). If the boot menu is accessible then the chassis is working fine, since you have back up of the data I would recommend to go ahead and perform a factory reset and check if that would help address the concern.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
Sadly, it won't go into boot mode. The reset button on the back seems to do absolutely nothing. :-(
Is there something I can do in debug mode to restore that?
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