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Forum Discussion

zeevi's avatar
zeevi
Tutor
Aug 25, 2017

RN104 Stuck In Boot Menu Mode/Normal after firmware upgrade 6.6.1

Last time I logged into my RN104, it offered me a FW upgrade to 6.8.0. I accepted. Something went horribly wrong and my NAS became unusable - completely. My data's fine due to having off-site backups...
factory reset
Installation & Upgrade
Tech Support mode
zeevi's avatar
zeevi
Tutor
Aug 27, 2017

Sadly, it won't go into boot mode. The reset button on the back seems to do absolutely nothing. :-(

 

Is there something I can do in debug mode to restore that?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Aug 28, 2017

I've sent you a PM.

  • Irecleas's avatar
    Irecleas
    Aspirant
    Sep 07, 2017

    I'm getting the same behaviour. Were you able to solve the problem?

    • zeevi's avatar
      zeevi
      Tutor
      Sep 07, 2017

      not yet. I'm working through some things with mdgm to see if it can be resolved.

      • WCar's avatar
        WCar
        Aspirant
        Sep 27, 2017

        My RN104 is in exactly the same state as yours. Was wondering if you had found a solution. Thanks!

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