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Forum Discussion
zeevi
Aug 25, 2017Tutor
RN104 Stuck In Boot Menu Mode/Normal after firmware upgrade 6.6.1
Last time I logged into my RN104, it offered me a FW upgrade to 6.8.0. I accepted. Something went horribly wrong and my NAS became unusable - completely. My data's fine due to having off-site backups...
Skywalker
Oct 04, 2017NETGEAR Expert
It's not clear to me what "wanting to boot off USB" looks like. Can you describe the state it's in when trying to boot normally?
- What is printed on the LCD display?
- How long does it take to get to its final state?
- What is the state of each of the LEDs?
- Do any of the buttons respond?
- zeeviOct 05, 2017Tutor
I will get this data ASAP. if I recall, the machine ONLY powers up wanting to boot USB with the power light and backup light (far right/left) blinking in an alternating, rapid pattern.
The display indicates it wants to boot from USB (whether there's a HD in the unit or not).
In 10-15 seconds, it usually fails.
With a recovery USB drive in it, it shows that it's trying to boot, but then ultimately fails.
With a "special" recovery USB drive (for getting a diagnostic port) it takes a few seconds to boot, then displays the diagnostic port number.
None of the buttons do a thing.
- roen1Oct 06, 2017Aspirant
hmmmm same here! opened a topic yesterday evening and today checking out other topics to find out yours...
It should be some kind of factory warranty 'cause the update killed the chassis, not age.- zeeviOct 06, 2017Tutor
That makes 4 of these that have "died" on the upgrade to 6.8.0.
:-(
- roen1Oct 10, 2017Aspirant
exactly same here
debug port recovery
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