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Forum Discussion
zeevi
Aug 25, 2017Tutor
RN104 Stuck In Boot Menu Mode/Normal after firmware upgrade 6.6.1
Last time I logged into my RN104, it offered me a FW upgrade to 6.8.0. I accepted. Something went horribly wrong and my NAS became unusable - completely. My data's fine due to having off-site backups...
zeevi
Oct 05, 2017Tutor
I will get this data ASAP. if I recall, the machine ONLY powers up wanting to boot USB with the power light and backup light (far right/left) blinking in an alternating, rapid pattern.
The display indicates it wants to boot from USB (whether there's a HD in the unit or not).
In 10-15 seconds, it usually fails.
With a recovery USB drive in it, it shows that it's trying to boot, but then ultimately fails.
With a "special" recovery USB drive (for getting a diagnostic port) it takes a few seconds to boot, then displays the diagnostic port number.
None of the buttons do a thing.
roen1
Oct 06, 2017Aspirant
hmmmm same here! opened a topic yesterday evening and today checking out other topics to find out yours...
It should be some kind of factory warranty 'cause the update killed the chassis, not age.
- zeeviOct 06, 2017Tutor
That makes 4 of these that have "died" on the upgrade to 6.8.0.
:-(
- roen1Oct 06, 2017Aspirant
oh sorry, it was to 6.8.1
- StephenBOct 06, 2017Guru - Experienced User
zeevi wrote:
That makes 4 of these that have "died" on the upgrade to 6.8.0.
Out of a huge installed base (many, many thousands at least). Plus people report issues here, not generally not successes - so it's hard to draw conclusions on this.
That said, when I see something clearly trending, I make sure development is aware of it.
- NhaajuiceOct 10, 2017Aspirant
Same issue here...
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