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apikira's avatar
apikira
Aspirant
Jan 17, 2022

RN202 bricked

Hi everyone!

I've tried everything and got no solution, I explain...

 

A week ago one of the disks (2nd bay) get offline, I thought was a good moment to upgrade the HDD from 4TB to 10TB.

So, I bought 2 WD elements to "shuck" them (extract the disk). I put them in after making a data backup in other HDD.
I made a fresh configuration, the NAS recognized both disk and start the sync.

 

Short time after, the sync was faulty. The second disk was offline (maybe in other status), the RAID state was degraded for sure.

I made a proper restart (double push power button) and the NAS gets bricked.

 

I can't boot with other disks, not show in RAIDar, not get IP address,...

I've tried: reinstall OS, factory reset, read-only boot, USB Rescue...

 

The lights in the ethernet ports are steady. I've got all the combinations in the front LED, but I don't remember in which state.

- Power button blinking

- Power button and disks steady, but actvity very active.

 

At the home router, in some point, the NAS tries to get IP because its logged as unknown_device with the MAC address.

 

Any hints?

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Maybe try testing the new disks in a Windows PC (powering down, and labeling by slot).  While doing that, see if RAIDar finds the NAS (showing a "no disks" status).

     

     

    • apikira's avatar
      apikira
      Aspirant

      Thanks for your response.

      No, RAIDar can't find the NAS even without the disks.

       

      I just tried with only one small 500Gb disk, formated via PC:
      - The lights seems OK (power and disk1 steady)
      - Both ethernet ports LED links steady green

      - Last connection, 2 days ago when I perform a "Factory Reset"

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        apikira wrote:

        Thanks for your response.

        No, RAIDar can't find the NAS even without the disks.

         

        I just tried with only one small 500Gb disk, formated via PC:
        - The lights seems OK (power and disk1 steady)
        - Both ethernet ports LED links steady green

        - Last connection, 2 days ago when I perform a "Factory Reset"

         


        OK.  Are you able to reach http://nas-ip-address/admin with the 500 GB drive installed? Use the real IP address of course.

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