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Forum Discussion
RN204 - Please remove inactive volumes in order to use the disk
After the automated disk maintainance had ran I found it could no longer be discovered on the net. So I powered down and up my RN204 to find the weird 'resyncing' message on the LCD screen. Took several hours to resync. After that I find no volumes on the NAS and the confusing error message in my RAIDar screen with status message that volume data is rad level 5 and there is 0 MB data. Also a second volume that is new with same message, both in yellow highlight. Wen I log in as Admin I find a 'Please remove inactive volumes in order to use the disk. Disk #1,2,3,4 in order to use the drive' and the disks marked in red instead blue in the picture of the raid.Not shure what caused this, nor how to solve this.
Use Readynas 204 with four bays containing identical 6 TB WD60EFRX drives (none of them indicating errors in SMART) in RAID 5 (Xraid) confing on lastest FW (v6.8.0)
No clue how to solve this error. Can someone please help me with some advice?
Thanks
Hans
3 Replies
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It'd be best to use netgear support for this.
Thanks for reply, but contacting tech support is easier said then done. I tried several times now but get in a 'loop'.
I live in the Netherlands and when I dial the support number it tells me after a lot of automatic choices that I need to create a case number on the web. When I (try to) do so it tells me I need to contact support as I no longer have an active support service. Thus I dial support. Then after lots of menu options I need to go to the website to create a case....
So not working. Any suggestions for those not living in US? Is there a weboption to buy a support subscirption?
Hans
When you login to my.netgear.com and view your registered products you should see the option to purchase a contract for the ReadyNAS.
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