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Forum Discussion
edosan
Dec 06, 2016Aspirant
RN204 "Failed to Startup" + Power Button/LED Flashes + Act LED Flashes
All of a sudden our RN204 was not available on the Network. Power Button was flashing, the ACT LED was flashings, and all four of the HDD Activity LEDs were on. Front Power Button did not work, onl...
mdgm-ntgr
Dec 06, 2016NETGEAR Employee Retired
Which firmware are you running?
In normal mode can you download your logs and send them in (see the Sending Logs link in my sig).
- edosanDec 06, 2016Aspirant
Hello Mdgm,
Thank you for your reply.
#Firmware version = 6.4
Last night I started the internal 'Disk Test', which was still running this AM. I am hoping that this test will end soon. I am able to connect to the NAS with RaidAR which the unit is in this mode, but that is it. Once the 'Disk Test' completes, I will see if I can collect the logs.
I am willing to pay the $75.00 for a one incident case, but I spent 2.5 hours on the phone last night waiting to get to the ReadyNAS Support Team, only to be disconnected - Most frustating :(
I will keep you posted as soon as the current disk test is completed.
Edo
- mdgm-ntgrDec 07, 2016NETGEAR Employee Retired
How did the disk test go?
I should have mentioned that you should be able to use RAIDar 6.2 to download the logs in normal mode.
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