he folks. I can't access my NAS since yesterday. Ive done migration of my account and message Im getting now is that my NAS i offline. Any idea? Maybe I should do the reset? If so please provide me with all steps

Can you access it directly (not using ReadyCloud)?

yes, I can. If I go through computer>network than I see my NAS , also Plex is working fine. Maybe the reason why I can not access is that I was playing with ethernet card setting in order to have remote access or Plex, so I set up static IP address ob both cards?

substance wrote: Maybe the reason why I can not access is that I was playing with ethernet card setting in order to have remote access or Plex, so I set up static IP address ob both cards? Perhaps, though we'd need more information to figure that out. But everything is working normally now?

well It looks like it works as usual except I don't have any access through readycloud app. I have reloaded readycloud app but still no success

Have you upgraded to 6.5 firmware?

RN212 cannot be reached from neither pc and app

12 Replies

StephenB
Guru
May 23, 2016
Can you access it directly (not using ReadyCloud)?
- substance
  Aspirant
  May 23, 2016
  yes, I can. If I go through computer>network than I see my NAS , also Plex is working fine. Maybe the reason why I can not access is that I was playing with ethernet card setting in order to have remote access or Plex, so I set up static IP address ob both cards?
  - StephenB
    Guru
    May 23, 2016
    substance wrote:
    
    Maybe the reason why I can not access is that I was playing with ethernet card setting in order to have remote access or Plex, so I set up static IP address ob both cards?
    
    Perhaps, though we'd need more information to figure that out.
    
    But everything is working normally now?
substance
Aspirant
May 24, 2016
ok Iam pretty sure I am login with new mynetgear account but when I use RAIDar to login to my device it still asking my for username and password that I was using with my readyCloud, but thing is I have bind my old account with my new Mynetgear. Im lost
- Leia
  NETGEAR Employee Retired
  May 25, 2016
  Please make sure you login https://readycloud.netgear.com/client/index.html and your ReadyCloud Windows/Mac app or ReadyCloud mobile apps with the account shown in NAS admin UI, Cloud page -> ReadyCloud, just after "Signed in as". It should be a email address.

Forum Discussion

RN212 cannot be reached from neither pc and app

12 Replies

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