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Solved
Can't reach web portal
I just took a new WAC720 out of the box, plugged it in, and tried to access the management interface. Chrome says: "This site can’t be reached. The webpage at https://192.168.7.30/ might be temporarily down or it may have moved permanently to a new web address. ERR_SSL_BAD_RECORD_MAC_ALERT." IE gives a similar error. The network has a DHCP server which assigned the IP to the AP. A port scan shows the AP on that IP and that it has HTTPS open. I can connect to the AP's Wi-Fi, but still get the same error when trying to connect to the web console.
Please help. Thanks.
I finally got into it. I got a laptop and connected it directly to the AP with cat5 & set the laptop's IP to be on 192.168.0.x. Then the web portal loaded without problems. The AP had the 3.1.1.0 firmware. I updated the firmware to the newest, configured it with static IPs, and it seems to be working fine now.
Only 2 complaints:
1) You have to be the same subnet to access the management interface. I have it in 192.168.9.x & would like to be able to manage it from 192.168.7.x.
2) The NTP client doesn't like using Windows Servers as time sources; the date changed to something in May & when I use the default netgear NTP it doesn't recognize daylight savings time.
7 Replies
Hi Scirocco16V
Thank you for reporting this.
What are chrome browser and IE versions ? Can you try on a different browser say firefox?
Just to be also sure, nothing wrong on network side, Could you ssh using putty to your AP @ 192.168.7.30
Reference :
https://productforums.google.com/forum/#!topic/chrome/qGMW8ozk0iI
https://bugs.chromium.org/p/chromium/issues/detail?id=260358
Chrome 53.0.2785.116 m
IE 11.589.10586.0 Update Versions 11.0.35 - I get the "There is a problem with this website's security certificate" page, I click to continue to the website, then get "This page can't be displayed".
Firefox 33.1.1 - error: "Unable to connect - Firefox can't establish a connection to the server."
I am able to connect and login using putty & SSH, but I don't know how to do anything with it through the CLI.
on ssh, you run commands like
get system
get management
get interface
top
ps
We will know what image is running on your AP.
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