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Forum Discussion
RN212 can't seen by time machine anymore
Dear forum experts,
my RN 212 vers. 6.10.10 run flawless for a long time...
Raidar vers. 6.5.0 can still see the NAS and tell me everything OK, aka two green light for the two 4TB disc bays.
RN 212 system overview show, 3.02 TB free on disc and of coarse is set to use SMB.
macOS Monterey 12.7.6, TimeMachine should backup an internal SSD with 2TB
Now it reports "Communication error, check DNS and Proxy settings"
The only thing i had changed recently, is a new mesh 7 Wifi, for the house.
But the RN212 is connected to the Mac by wired LAN, thus a mesh Wifi shouldn't affect the LAN settings?
Any ideas from forum users welcomed
BTW: When logging in i was forced to set a new pw, afterwards i've been told all usernames including my old one (Bob) are used and i have to create a new one.
But every name i keyed in, was already taken, thus i endet with this stupid one...sorry
7 Replies
Can you get to the NAS admin interface? Yes, changing your WiFi can make a difference if it's also the router. If your NAS was set up with a static IP saved within it, that IP may not be (probably isn't, given your issue) in the address pool of the new router. If it was using DHCP (whether or not with a reserved address in the old router) , then it undoubtedly simply has a new IP address, which may or may not be in the same IP range as your old one.
What is the IP address of your Mac, and what IP address is reported for the NAS in RAIDar?
Hi Sandshark,
thank you for your contribution.
yes, I could access the NAS admin page via the browser and i can see a single Volume there (3,02 TB free of 3,63 TB).
The iMac IP is ....108 and my NAS IP seen in Raidar is ...106 and the Router has...1
The DNS server is 10.0.0.138
Where may I see if the NAS runs on static IP, or not?
What i didn't understand is:
There are no figures in the network setting flag of the NAS: Rout and Proxy.The spaces for adapter are all empty?Ip-address, subnetmask, gateway and adapter all all empty?
Where may I see if the NAS runs on static IP, or not?
Open the NAS web ui, and select the network tab. Then select the settings wheel for the ethernet adapter you are using, and finally select the IPv4 tab.
If you using DHCP (which you likely are), you will see "Using DHCP" in the "configure pulldown". If you instead see "Static", the system is using a static IP (configured in the NAS itself).
Note this is not the same as a "reserved" IP address. That uses DHCP, but is reserved for the NAS in the DHCP server.
There are no figures in the network setting flag of the NAS: Routes and Proxy.
That is on the advanced setting page. and is usual. You normally won't have anything there.
The spaces for adapter are all empty?Ip-address, subnetmask, gateway and adapter all all empty?
Normally the IP address is shown under the adapter icon on the networks tab (along with the MTU and the ethernet speed). IP address, subnet mask and gateway ("router") are on the IPv4 tab in the adapter settings wheel.
TimeMachine should backup an internal SSD with 2TB
Now it reports "Communication error, check DNS and Proxy settings"You might double-check that Time Machine is still enabled on the NAS backup page.
Is the Mac set up to back up to the NAS hostname? Or is it set up to back up to the NAS ip address?
What is the IP address of your Mac, and what IP address is reported for the NAS in RAIDar?
Also, can you access the shares on the NAS using the Mac?
Hi Stephen, thank you for sharing your questions.
yes, I could access the NAS admin page via the browser.
mac IP is ....108 and my NAS IP is ...106
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