NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AngelG's avatar
AngelG
Guide
Sep 30, 2018
Solved

rn212 OS 6.6.0 BackUP job not working

I have RN212 with OS 6.6.0 and can't start a backup job from a Windows 7 PC. My NAS and PC are in the same workgroup. I have a shared folder with full access to everyone. While setting a backup job the connection is successful, but after starting the backup the job works for 2 sec. and the status is completed, but there are no files and folders in destination folder.

 

Here is the Log

Backup Job Name: Recover
Backup Job Type: Full
Protocol: cifs
Backup Source: [remote:cifs]///192.168.1.9/1think
Backup Destination: [Documents]/Recover
Backup Start Time: Sun Sep 30 2018 22:18:46
Backup Finish Time: Sun Sep 30 2018 22:18:48
Backup Status: Success

 

What I am setting wrong?

  • It looks to me like the issue is in on the PC, not the NAS.

4 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Perhaps try using your Windows username/password in the backup job.

     

    There is a difference between network permissions and file permissions.  It sounds like you have the network permissions on the PC set to allow access, but perhaps the file permissions aren't.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        It looks to me like the issue is in on the PC, not the NAS.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More