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Forum Discussion
RN214 Cannot connect
Raidar sees it, but I cannot connect to the admin page through a web browser, connection refused. Apparently pool is offline. I've had a case open for almost a week now with little response :/. Can't seem to attach logs here, either.
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Starminder wrote:
Can't seem to attach logs here, either.
And you shouldn't post them publicly.
JohnCM_S can check on what the hold-up is on getting a response on your case. He might also be willing to review your logs.
OK, that would be awesome if someone could take a look. My device has been down for a week now, and I don't seem to be getting anywhere.
Hi Starminder,
You may PM me the case number so I can check what happened to the case.
You can also send to me the logs so we can review it as well. You may upload it to Google Drive then PM me the download link.
Regards,
I can also take a look at those logs for you.
Upload the log zip file to Google drive or similar. Share it and PM me the link to download them.
Cheers
Hi again
Thanks for sending logs over.
Something odd is going on with the raids here. I think you were running a raid0 on 3 disks (Volume: "Pool")?
Did you try to replace a disk at some point? Or did you try and add a disk?
Let me know a little more about your setup. Cheers
Yes, the current setup is raid0 with three 8TB disks and the Volume name is Pool. I noticed Plex was offline and rebooted, now the volume is ofline and I cannot connect to the admin interface. Like I mentioned, Raidar dies see it, but I'm stuck in this half pregnant state. Is there way to get to a safe mode from here? Thanks for looking, I need all the help I can get.
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