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Forum Discussion
Bippin
Jan 08, 2019Aspirant
RN214 FTP Timeout After Transferring Small Amount of Data
Device:
ReadyNAS 214; 6.9.4 Hotfix 1;
~ 7.8 TB free; no quotas enabled
Clients: Filezilla 3.39.0; Windows 7 FTP CLI
Network:
MicroTik router
Last Change: Upgraded ReadyNAS to 6.9....
StephenB
Jan 08, 2019Guru - Experienced User
Your passive port range is much too large (though it is the default). I recommend 3-4 passive ports per (simultaneous) connection. Also, the ports should be in the private range allocated by IANA (49152-65535).
So perhaps try setting the passive port range to 50001-50004, and then configure your router to only forward those ports to the NAS. You should reserve the IP address for the NAS in your router, so it is always the same. Otherwise the port forwarding can fail.
Bippin
Jan 08, 2019Aspirant
StephenB, thanks for the input!
I changed the passive ports to a small range of 100 (50100-50200) with no effect. As before, some traffic is making it through (roughly 100Kb) and then stopping.
The main reason I posted this in the Netgear forums is that the upgrade to 6.9.4 was the last change that was made and it was working before that. I was hoping that someone would say, "oh yeah, that is fixed in the mainteance release". :)
I did add a rule in my router to specifically forward the passive ports to the NAS which is probably a good idea in general but it didn't help either.
I'm willing to try any other ideas!
- StephenBJan 08, 2019Guru - Experienced User
The end of your client log looks wrong to me. 1.1.1.1 is the CloudFlare public DNS service, not the IP address of www.zippy.com. And I don't know why it would be trying to resolve www.zippy.com anyway. Any clarification of what that's about? Did you change those bits to mask your WAN IP address?
Bippin wrote:
The main reason I posted this in the Netgear forums is that the upgrade to 6.9.4 was the last change that was made
It's painless to downgrade to 6.9.3, so maybe do that and retest.
- BippinJan 08, 2019Aspirant
The erroneous IP and DNS names were masking actuals. I guess I should have used x's. :)
I will look up the procedure to downgrade and see if that helps.
- StephenBJan 09, 2019Guru - Experienced User
Bippin wrote:
The erroneous IP and DNS names were masking actuals. I guess I should have used x's. :)
No problem, I was guessing that but wanted to confirm.
Bippin wrote:
I will look up the procedure to downgrade and see if that helps.
- Download the arm zip from https://kb.netgear.com/000055199/ReadyNAS-OS-6-Software-Version-6-9-3.
- Extract the firmware from the zip
- upload using the manual install on the systems->settings page of the admin web ui.
- Reboot the system (it will prompt you) when done.
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