NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RN314 not updating firmware
Hi,
I'm using an RN314 which has been working very well for the last 2 years. I checked yesterday by clicking the update tab in the admin section and instantly a popup said 'Cannot connect. Communication error. Check internet connection, DNS setting sand proxy settings.. I'd never seen that before so checked for updates manually and found version 6.9.0. This installed well, rebooted and still this error message comes up.
NAS connected through Apple Extreme Capsule, also not giving any trouble.
Any ideas what may be causing this problem?
Thanks
Pete
teachermanret wrote:
Sorry can't get the second option via Airport Extreme capsule to work. Perhaps a little more detail please?
http://www.macinstruct.com/node/553
teachermanret wrote:
Could this be why the Admin Update doesn't work?
If you configured a static IP address in the NAS it is more likely that you did that incorrectly.
4 Replies
Replies have been turned off for this discussion
Did you set a static I.P. address in the NAS web admin interface. If so, you need to check to make sure you specified the correct DNS server addresses.
An alternative way to set a static I.P. address (and the method I prefer) is to assign one to the MAC address using the settings for your Airport Extreme and in the NAS web admin UI configure the NAS to pickup an I.P. address via DHCP.Hello,
Sorry can't get the second option via Airport Extreme capsule to work. Perhaps a little more detail please?
I looked at the system logs and late this last August 27 System shutting down 10:0pm, August 28, 9:01am ReadyNAs background service started, 9:17am Antivirus updated, 9:27am System rebooting, 9:30 Successfully migrated ReadyCloud proxy settings to global proxy settings (Whats that about), a second later System Alert message failed to send. And it's been like that ever since. Could this be why the Admin Update doesn't work?
Thanks
Pete Miles
teachermanret wrote:
Sorry can't get the second option via Airport Extreme capsule to work. Perhaps a little more detail please?
http://www.macinstruct.com/node/553
teachermanret wrote:
Could this be why the Admin Update doesn't work?
If you configured a static IP address in the NAS it is more likely that you did that incorrectly.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
