Forum Discussion

Aspirant

Jun 13, 2017

Solved

RN31400 cannot start (Urgent, please help)

I have powered down the RN31400 through web normally for a few days. I press the power button to switch it on today. Firstly, there is a welcome message 9as usual) display in the front panel. Then, i...

Booting

dbhung
Jun 15, 2017
mdgm and jak0lantash,

Thanks for your help. The solution works.
My RN31400 returns to normal.

Regards,
Donald.

jak0lantash

Mentor

Jun 13, 2017

USB Boot Recovery may solve your issue:

https://community.netgear.com/t5/Using-your-ReadyNAS/RN516-quot-mount-block-root-1f1-quot-after-os-6-7-3-update/m-p/1289955#M130486

dbhung
Aspirant
Jun 14, 2017
Thanks for the reply. It seems it is not a simple task to prepare the USB for recovery and not all USB will work. I am wondering what type of USB is OK.

On the other hand, I am more concern about the data. Will the recovery process affect my data? Should I remove all the HDDs and do the recovery?

Regards,
Donald.
- mdgm-ntgr
  NETGEAR Employee Retired
  Jun 14, 2017
  Well it can be very simple to prepare but YMMV.
  
  If you want you could power down, remove your disks (label order).
  
  Though USB Boot Recovery doesn't touch the disks. Its sole purpose is to deal with issues related to the firmware on the internal flash.
  - dbhung
    Aspirant
    Jun 14, 2017
    Again, thanks for yur speedy reply.
    Could you recommend 2 ~ 3 types USB drive for the recivery process? Currently, I don't have any spare. I need to buy one or two for the process. Following the thread of USB recovery, there are guys fail for several types of USB drives.
    
    Just want to ask the RN31400 can still booted up without any HDD. So, I can remove all of them when I conduct the USB recovery. After it become normal, I can plug them back (in order).
    
    Regards,
    Donald.