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Solved
RN31400 firmware update in progress (how long will it take?)
Hi,
I have logged into the web interface of our NAS and started a firmware update process. Firmware downloaded first and than it informed me that system need to be robooted. I confirmed and reboot started. First NAS shut down an then it started to boot. It hangs there for 2h now and the display on our NAS says:
Booting...
Updating FW
I don't remember what our firmware was before, but I don't think we updated it all since we bought the NAS (new) in April 2014.
The NAS had 4GB of space in total and under 0.5GB free space. Around 34 snapshots.
I had read on this forum that typical updated shoudn't take more than 10minutes, but then I found this post that suggest it can take way longer in specific cases: https://community.netgear.com/t5/Using-your-ReadyNAS/Readynas-RN314-during-firmware-update-hangs-during-reboot/td-p/1082161
Above post also mentions 'reboot in tech support mode'. I can wait a day for it to reboot, but what to do in case NAS will stay like that, how do I reboot in tech support mode and what I do afterwards?
Any help would be aprreciated. Thank you.
Dear Ace88:
Welcome to the Netgear Community.
I also have a RN314 and my firmware update from OS 6.6.0 to 6.6.1 only took about 5 minutes and the unit rebooted cleanly immediately after that.
That said, I have had instances where the 314 was stuck in the booting mode for quite awile. I was able to clear it by forcing the unit to power off by holding in the power button until the unit turns off. I unplugged the electric cord for about a minute and then reconnected it which instantly starts the unit. At that point, the unit did reboot cleanly.
Hope that helps.
Regards,
David
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Dear Ace88:
Welcome to the Netgear Community.
I also have a RN314 and my firmware update from OS 6.6.0 to 6.6.1 only took about 5 minutes and the unit rebooted cleanly immediately after that.
That said, I have had instances where the 314 was stuck in the booting mode for quite awile. I was able to clear it by forcing the unit to power off by holding in the power button until the unit turns off. I unplugged the electric cord for about a minute and then reconnected it which instantly starts the unit. At that point, the unit did reboot cleanly.
Hope that helps.
Regards,
David
So I started by disconnecting ethernet cables from the NAS (like in this topic, my NAS is set with static IP as well). However this not helped. Afterwards I did what you suggested dschwartzer and this did the trick. Thank you.
SolvedAce88:
Glad this worked for you. It would be appreciated if you would formally mark this as Solved so others have the benefit of this suggestion,
Regards,
David
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