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Forum Discussion

fatmonk's avatar
fatmonk
Aspirant
Feb 09, 2018
Solved

RN316 touch pad lights itself after opening and closing the door

Hi,

 

If I open the door (the one with the touch pad on it) to the left most (at maximum angel), and then close it, the touch pad gets lit by itself. If I open the door at a smaller angel and close it, the touch pad does not get lit. If I open the door to the left most, but close it extremely gently (at an extremely extremely slow speed), the door does not get lit either.

 

Is this a normal behavior? Is it designed to be lit when closing the door? Thanks.

  • Hi fatmonk

     

    The lights should stay off when you are not touching the pad or like what Sandshark mentioned, the proximity sensor is being triggered. 

     

    it is possible that the sensor is being triggered automatically or by your hand/object, or by the shake of the door when being closed.

     

     

     

     

     

3 Replies

  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    It's designed with a proximity sensor.  When you open it all the way, your hand or a nearby object is likely getting close enough to set it off.

    • fatmonk's avatar
      fatmonk
      Aspirant

      wrote:

      It's designed with a proximity sensor.  When you open it all the way, your hand or a nearby object is likely getting close enough to set it off.


      Thanks for the reply.

       

      Did you mean my hand was close enough to set it on? Becuase the lights cannot be manually turned off, they can only go off after timeout if no further operation on the touch pad.

       

      So when I close the door, should the lights on by themselve or not? I have tried holding only the edge of the door to make sure I didn't triger the sensor, but still the lights auto turned on when closing the door. I'm not sure if this is by design.

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi fatmonk

         

        The lights should stay off when you are not touching the pad or like what Sandshark mentioned, the proximity sensor is being triggered. 

         

        it is possible that the sensor is being triggered automatically or by your hand/object, or by the shake of the door when being closed.

         

         

         

         

         

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