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RN51600 – ReadyNAS 516 6-Bay, Diskless won't boot any longer
Hello folks -
Came to my PC to discover that the NAS 516 wasn't accessible and had an error code of "MOUNT_BLOCK_ROOT+25" - I searched the forum and saw this issue already. I created a USB recovery boot drive and was able to get past the previous error. Since the USB recovery, I'm now getting the error below and I can't see it all, so not sure what the problme is with the raid. All I see in the display is:
ERR: Could not n
ount root RAID c
I booted into menu and tested the drives, appear to be OK, tested memory too which appears to be OK... the appliance is no longer under warranty and I really need to recover the information from the RAID [2] WD RED 6.0 TB [SATA / 64MB Cache WD60EFRX]. I am OK with purchasing something new - just need some insight on what options I have to retrieve the data off of these drives, what I should purchase, etc... Appreciative of any help so I can act quickly tomorrow.
thanks!
Although it is out of warranty, you can still get paid support.
Also, if you purchased between 1 June 2014 and 31 May 2016 you have lifetime chat support at my.netgear.com. So take advantage of that if you have it.
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Although it is out of warranty, you can still get paid support.
Also, if you purchased between 1 June 2014 and 31 May 2016 you have lifetime chat support at my.netgear.com. So take advantage of that if you have it.
Hi Stephen,
I did purchase between those dates and checked warranty for the device - it's covered for chat - is that done via this channel or somewhere else?
thanks
would anyone know if I purchased an RN3138 could I retrieve the data from the existing HD that I mentioned earlier?
thanks!
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