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kevinfor2014's avatar
Apr 21, 2017
Solved

RN716X - Boot hangs with PCPU free_area+1 at 24%

Factory Reset NAS... Install 6.7 Firmware... add one drive resync/reshape OK ... Repeat process adding more drives one at a time.. Resync/reshape OK.. (this takes 7 Days) all shares/data accessable - NAS was idle (we had not copied any data to NAS yet) - decided to reboot as I thought I should have more space... gets the  error message above...

 

tried Google searching on this - possible Memory failure on NAS?  - other ideas?  - I was planning to install 2 new 10TB & Factory reset

  • since there was no data on the NAS.. we pulled out  2 of the smallest HD.. & replaced with 10TB... factory reset & that resolved the issue.. I was only concerned this was a hardware error message & later learned from the dmesg.log it was not..  so the issue is resolved ... thanks 

2 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you boot to volume read-only mode successfully?

    If so can you download your logs and send them in (see the Sending Logs link in my sig)?

    • kevinfor2014's avatar
      kevinfor2014
      Guide

      since there was no data on the NAS.. we pulled out  2 of the smallest HD.. & replaced with 10TB... factory reset & that resolved the issue.. I was only concerned this was a hardware error message & later learned from the dmesg.log it was not..  so the issue is resolved ... thanks 

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