NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
davwalt
Sep 20, 2017Aspirant
RND2110 v2 - no factory reset
I have a ready NAS Duo rnd2110 v2 with two hard drives installed. I have had it for awhile but turned it off about a year ago and have not used it since. I want to start using again but cannot reme...
DaneA
Sep 21, 2017NETGEAR Employee Retired
Kindly double-check if your ReadyNAS Duo is a v1 or v2. Use the link below as reference guide:
How to tell whether I have a Duo v1 or Duo v2 or NV+ v1 or NV+ v2
If ever you have a ReadyNAS Duo v1, read the article below and follow the steps on how to factory reset the ReadyNAS Duo v1:
How do I access the boot menu on my ReadyNAS Duo, NV, NV+, X6, or 600?
If ever you have a ReadyNAS Duo v2, read the article below and follow the steps on how to factory reset the ReadyNAS Duo v2:
How do I access the boot menu on my ReadyNAS Ultra 2, Ultra 2 Plus, or Pro 2, Duo v2?
Regards,
DaneA
NETGEAR Community Team
- davwaltSep 21, 2017Aspirant
Thanks for the help. It is a V1 - not a V2. I am not sure how I came to the wrong conclusion. Regardless, I did remove the drives and removed the exising partitions before realizing the version issue and that worked great. The unit booted up and I was able to access the admin page without problems.
Thans to all who replied.
- DaneASep 21, 2017NETGEAR Employee Retired
Thanks for the update and you're welcome. :) I'm happy to know that your ReadyNAS Duo v1 is now working fine. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!