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RNDU2000 can not access disks after upgrade.
The message below says that I may not have permision to use this resource:
Status:
All the files were on drive 1, which I copied to a USB disk with Home NAS Recovery. Excellent customer care, they worked all Sunday to improve the application until it could read the RAID partition.
The NAS wouldn’t start with disk 1 alone.
DDrescue completed to clone disk 2 today, with almost no lost data. It was not much help though, as this drive doesn’t contain 2016 files.
The NAS started with disk 2 alone, but insisted that the old disk 1 is present. Reinstalling the OS convinced the NAS that a new disk 1 is present, but “…Not redundant. A disk failure will render this volume dead”. I could access all my files, but have no redundancy. A reboot forced synchronizing (not finished).
So now I am back at normal and yes, I have already ordered NAS backup (Livedrive).
To summarize weeks of effort, here is what to do If BOTH drives are damaged and you don’t have current backup:
- Clone both drives with DDRescue or ddrescue-gui (Linux utility). Note that it can take up to several weeks
- Copy all files to a third disk from each RAID-disk separately, do it with Home NAS Recovery, ReclaiMe or mount the drive on a Linux
- Insert both disks back to the NAS and power up. You may need to reinstall the OS (boot menu, see manual) if it still doesn’t work
- An additional reboot will sync the drives if they are not working as RAID
Thank you all for your help. The next question: How do I stretch the cloned 2TB partitions to fit the new 3TB disks?
33 Replies
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It is odd that RAIDar says disk 1 is healthy and the web ui says it is dead. RAIDar 4.3.8 sometimes is more accurate with legacy NAS.
What happens if you open CMD and enter this:
net use * /delete
net use t: \\192.168.1.3\C /user=admin nasadminpassword
If it works properly it will mount the C volume as drive letter T.
Thank you for your reply, I get error 59 unexpected network error and error 1244 user not authorized:
The NAS was unstable lately (folders appeared empty sometimes). Upgrading was the first thing I did before considering further steps. While accessing the admin-page before the upgrade I got this:
Detected increasing spin retry count[540701285] on disk 1 [ST2000DM001-1CH164, Z240AY7B]. This often indicates an impending failure. Please be prepared to replace this disk to maintain data redundancy.
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