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Forum Discussion
euphos
Sep 04, 2014Aspirant
Seagate Error codes
Two of my drives in my 104 are having problems. One that died I checked with SeaTools, and it failed to run the tests and cameback with an error code E161CB4A. Anyone know what this means? A search...
RVTJR
Sep 04, 2014Aspirant
Hi euphos,
I have no idea what the error means, you might be good with asking seagate directly about that. It might help if you can check your logs and see the status of your drives. Generate the logs, then look for the disk_info file. Check the following per disk:
Health Data:
ATA Error Count:
Reallocated Sectors:
Current Pending Sector Count:
All of these should be zero. Otherwise, something is happening on your disk/s.. leading to possible disk failure. If the drive is came with the NAS and under warranty, then contact support for drive replacement. You can also go directly to Seagate as they will also honor the replacement of your drive, whatever fits you. Just wondering, if you have 2 disk failure and you using x-raid (raid 5) then what happened to your data? :? hope you have backup of it.
I have no idea what the error means, you might be good with asking seagate directly about that. It might help if you can check your logs and see the status of your drives. Generate the logs, then look for the disk_info file. Check the following per disk:
Health Data:
ATA Error Count:
Reallocated Sectors:
Current Pending Sector Count:
All of these should be zero. Otherwise, something is happening on your disk/s.. leading to possible disk failure. If the drive is came with the NAS and under warranty, then contact support for drive replacement. You can also go directly to Seagate as they will also honor the replacement of your drive, whatever fits you. Just wondering, if you have 2 disk failure and you using x-raid (raid 5) then what happened to your data? :? hope you have backup of it.
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