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kevinm1's avatar
kevinm1
Star
Jul 05, 2018

Service Notice 37344

It appears that two of our 3 ReadyNAS 3138's are affected by Service Notice 37344.   When I tried to send an email to service_notice_37344@netgear. com as per https://kb.netgear.com/000037344/Se...
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JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jul 05, 2018

Hi kevinm1,

 

It will be best if you contact NETGEAR Support for this issue. They will be the one that can assist you with this.

 

Regards,

kevinm1's avatar
kevinm1
Star
Jul 05, 2018

How do you contact support? When I try via MyNETGEAR, it tells me telephone support has run out (90 days? Really?) and tell me to try here...

 

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jul 06, 2018
    kevinm1 wrote:

    How do you contact support? When I try via MyNETGEAR, it tells me telephone support has run out (90 days? Really?) and tell me to try here...

     

     

    Try using "replace my defective Netgear product".

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