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Forum Discussion
Shutdown process can't finish : what to do ?
Hi all,
Ready Nas Ultra 4 using os 6.1.9
2 days ago; i've initiate a shutdown on the nas, using the front panel button. But the nas want not to shutdown...
- The nas is perfectly available(read/write) with samba.
- Accessing the web interface, i receive a "Device is offline" ... indeed, the nas is not present in the Device section.
- The nas osd blink with a "shutdown ..." message. If I press the button again, nothing changes...
- I can ssh as root! But with a "ps -ef|grep shutdown", no process appear... My linux knowledge are limited...
- a shutdown -c , give nothing.
I guess I can't simply (and safely) unplug the ac adapter... so what to do?
Thx for the help....
Ready Nas Ultra 4 using os 6.1.9
2 days ago; i've initiate a shutdown on the nas, using the front panel button. But the nas want not to shutdown...
- The nas is perfectly available(read/write) with samba.
- Accessing the web interface, i receive a "Device is offline" ... indeed, the nas is not present in the Device section.
- The nas osd blink with a "shutdown ..." message. If I press the button again, nothing changes...
- I can ssh as root! But with a "ps -ef|grep shutdown", no process appear... My linux knowledge are limited...
- a shutdown -c , give nothing.
I guess I can't simply (and safely) unplug the ac adapter... so what to do?
Thx for the help....
7 Replies
Replies have been turned off for this discussion
- Try this command:
rn_shutdown now - You can force a shutdown by pushing the power button for 5 seconds.
- Sounds like a service or app must be preventing it from shutting down somehow.
What services are you running and what apps,do you have installed? - Thanks for all your answers :)
spiderman wrote: Try this command:
rn_shutdown now
mmmh ...
root@ReadyNas:~# rn_shutdown now
!!!!!! Use 'reboot' command to reboot. !!!!!!
And a reboot -p give :root@ReadyNas:~# reboot -p
Broadcast message from root@ReadyNas on pts/0 (Fri, 05 Dec 2014 01:04:46 +0100):
The system is going down for reboot NOW!
I'm still waiting :|vandermerwe wrote: You can force a shutdown by pushing the power button for 5 seconds.
Ok, same than unplug the ac adapter ;) I just would like to avoid to brick my Nas :pmdgm wrote: Sounds like a service or app must be preventing it from shutting down somehow.
What services are you running and what apps,do you have installed?root@ReadyNas:~# service --status-all
[ - ] acpid
The acpid show up after 15 mins... I'm still waiting the command to complete...
Apps are : plex, some monitoring apps (htop, phpsys info), readynas photo2.
...
A top give me this...top - 06:15:14 up 14 days, 13:06, 2 users, load average: 9.46, 9.21, 9.14
Tasks: 220 total, 1 running, 172 sleeping, 0 stopped, 47 zombie
%Cpu(s): 0.3 us, 0.3 sy, 0.0 ni, 99.3 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st
KiB Mem: 1008616 total, 979224 used, 29392 free, 20 buffers
KiB Swap: 523708 total, 294168 used, 229540 free, 283784 cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
10111 root 20 0 28484 1680 1172 R 1.0 0.2 0:00.27 top
574 root 20 0 0 0 0 S 0.3 0.0 29:51.73 fsnotify_mark
1 root 20 0 45548 1556 376 D 0.0 0.2 0:41.02 systemd
2 root 20 0 0 0 0 S 0.0 0.0 0:01.35 kthreadd
3 root 20 0 0 0 0 S 0.0 0.0 0:52.05 ksoftirqd/0
6 root rt 0 0 0 0 S 0.0 0.0 0:01.41 migration/0
7 root rt 0 0 0 0 S 0.0 0.0 0:02.86 watchdog/0
8 root rt 0 0 0 0 S 0.0 0.0 0:01.34 migration/1
10 root 20 0 0 0 0 S 0.0 0.0 0:46.22 ksoftirqd/1
12 root rt 0 0 0 0 S 0.0 0.0 0:02.41 watchdog/1
13 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 khelper
261 root 20 0 0 0 0 S 0.0 0.0 0:02.54 sync_supers
263 root 20 0 0 0 0 S 0.0 0.0 0:00.05 bdi-default
265 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 kblockd
371 root 20 0 0 0 0 S 0.0 0.0 0:00.00 khubd
378 root 20 0 0 0 0 S 0.0 0.0 0:01.65 kworker/0:0
380 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 md
2 user (2 ssh), no load at all...
Neverless, i've followed vandermerwe proposition...
Thanks again for all your replies.. icy wrote: vandermerwe wrote: You can force a shutdown by pushing the power button for 5 seconds.
Ok, same than unplug the ac adapter ;) I just would like to avoid to brick my Nas :p
I am not sure that the 2 methods are the same in terms of the risk of "bricking". I always thought the long press was reasonably safe, but unexpected power loss is more problematic?- What about
# systemctl - Today, again I can't reboot...
All previous command won't work.
But today, the samba process (smbd) take 100% of 1 core since a while :Broadcast message from root@ReadyNas (Sun, 14 Dec 2014 15:22:49 +0100):
3984 root 20 0 246m 2380 976 R 100.1 0.2 10314:22 smbd
13287 root 20 0 28484 1704 1176 R 1.0 0.2 0:00.48 top
I tried to stop it, kill it nicely and hardly ... it won't be killed...
I've tried :mdgm wrote: What about
# systemctl
butroot@ReadyNas:/data/Videos# systemctl
Failed to get D-Bus connection: Failed to authenticate in time.
So once again, i did a hard reset :|
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