NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
motamedd
Jun 23, 2016Guide
Since June 18 cannot map NAS as network drive to Windows 10
I have two Netgear 4 disk RN104s with firmware 6.5.1 (upgraded this monring from 6.5) along with Windows 10 home edition build 10586.420 and up until this last weekend (18 June 2016) I was able to ac...
- Jul 10, 2016
SOLVED
At least as a workaround this works, until there is an update/patch from Netgear available to make readynas compatible with Windows 10 credential Manager:
1- Log in the local ReadyNAS via the web browser "https://192.168.1.xx/admin/" and enter your password.
2- Click on the "Shares" on the top grey banner
3- Click on the Gear icon to the right of the folder(s) ("/data", etc.) that needs to be mapped/mounted and select setting.
4- Select Network Access on the top grey banner for the folder.
5- select (checkmark) the "allow anonymous access"
6- Click Apply
You are now all set to map NAS as a network location or drive in Windows 10
On Win 10 you should now be able to use the file explorer, go to "This PC", select Computer from the top file explorer menu, and click "map network drive" or "add a network location". You can then either use the windows network map to navigate to the network drive and assign it to a letter drive ("X:, Y:, Z:" etc.) or you can type the ip address of the NAS followed by the shared folder name ("//192.168.1.xx/data") to map it.
DM
motamedd
Jul 08, 2016Guide
aks,
After the complete factory reset of the RN104s things went ok for a while as I repopulated my data and I could once again access both my NAS as network drives on my Win10. After a few days my disk in Bay 3 had what seems to be a complete failure. See log on 4 July. But then after the NAS1 went into degraded mode and showed bay 3 as red, I rebooted the NAS and it began to recover (i use RAID5). I did not swap the drive in bay 3 with a fresh drive, given that it is still running. I am not sure if the drive is flaky or something else with the NAS or the RAID went wrong when it failed.
Recovery completed last night. All 4 bays state is healthy and iun green mode. However, I am now back in the same state I was prior to the factory reset and I am not able to access this NAS as a network drive on Win 10 (cannot mount a drive nor map a network drive or location), although it is accessible via the web interface and I can see and access my folders and data there. I tried what you suggested with the credentials manager and that did not help. Also noteworthy is that my second NAS (ReadyNAS02) is still accessible after the factory reset.
Here is the log for the failure and recovery.
Fri Jul 8 2016 14:11:26 | System: ReadyNASOS background service started. | |
Fri Jul 8 2016 14:09:31 | System: The system is shutting down. | |
Fri Jul 8 2016 0:09:55 | Volume: Volume data health changed from Degraded to Redundant. | |
Fri Jul 8 2016 0:09:55 | Volume: Volume data is resynced. | |
Thu Jul 7 2016 1:00:43 | Volume: Volume data is Degraded. | |
Wed Jul 6 2016 1:00:08 | Volume: Volume data is Degraded. | |
Tue Jul 5 2016 1:00:57 | Volume: Volume data is Degraded. | |
Mon Jul 4 2016 11:13:46 | Volume: Resyncing started for Volume data. | |
Mon Jul 4 2016 11:13:19 | System: ReadyNASOS background service started. | |
Mon Jul 4 2016 11:13:13 | Volume: Volume data is Degraded. | |
Mon Jul 4 2016 11:10:58 | System: The system is shutting down. | |
Mon Jul 4 2016 10:11:04 | Disk: Disk in channel 3 (Internal) changed state from ONLINE to FAILED. | |
Mon Jul 4 2016 10:11:03 | Volume: Volume data health changed from Redundant to Degraded. | |
Fri Jul 1 2016 7:52:08 | System: Password reset successfully. | |
Any assistance in getting Windows to recognize the NAS as a drive is appreciated. Lastly as mentioned in my early July post, I believe that the issue is with Netgear Readynas and not windows given that the factory reset fixed the connection problem
motamedd
Jul 10, 2016Guide
SOLVED
At least as a workaround this works, until there is an update/patch from Netgear available to make readynas compatible with Windows 10 credential Manager:
1- Log in the local ReadyNAS via the web browser "https://192.168.1.xx/admin/" and enter your password.
2- Click on the "Shares" on the top grey banner
3- Click on the Gear icon to the right of the folder(s) ("/data", etc.) that needs to be mapped/mounted and select setting.
4- Select Network Access on the top grey banner for the folder.
5- select (checkmark) the "allow anonymous access"
6- Click Apply
You are now all set to map NAS as a network location or drive in Windows 10
On Win 10 you should now be able to use the file explorer, go to "This PC", select Computer from the top file explorer menu, and click "map network drive" or "add a network location". You can then either use the windows network map to navigate to the network drive and assign it to a letter drive ("X:, Y:, Z:" etc.) or you can type the ip address of the NAS followed by the shared folder name ("//192.168.1.xx/data") to map it.
DM
- StephenBJul 10, 2016Guru - Experienced User
motamedd wrote:
At least as a workaround this works, until there is an update/patch from Netgear available to make readynas compatible with Windows 10 credential Manager:
I understand you had problems, but the ReadyNAS is compatible with the Windows 10 credential manager. The problem is likely not as simple as that.
"//192.168.1.xx/data" is by default the NAS data volume, and must be mapped with NAS admin credentials - anonymous access won't work. If you have a share with the same name as the data volume, then you should rename the share - that is perhaps part of the problem you are having.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!