Forum Discussion

Aspirant

Jan 02, 2017

SMB not active from time to time after power on

Hello After this RN102 was updated to 6.6.0 we sometimes have SMB access problems. This device is powered down every day using the internal timer service and is powered UP every night for backup pur...

6.6.0

File Sharing

Installation & Upgrade

NETGEAR Employee Retired

Jan 04, 2017

Hi cero,

I think it might be best if you can send your logs first.

How do I send all logs to ReadyNAS Community moderators?

Regards,

cero
Aspirant
Jan 04, 2017
Hello
I have joined the logs of my RN104 with SMB issues after reboot according to instructions.

Note that the problem of SMB button turned to grey instead of green happened on Dec 24th, Dec 30th, Jan 1st and Jan 2nd between 22h (time of powerOn) and 23h59. (I receive an alert at 23h59 when my backup program can't access the NAS using SMB).

Thanks for help
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 05, 2017
  Can you go to System > Settings > Support, enable Secure Diagnostics Mode and let me know the 5-digit number that you then get?
- mdgm-ntgr
  NETGEAR Employee Retired
  Jan 05, 2017
  I have sent you a PM.
  - cero
    Aspirant
    Jan 05, 2017
    Thanks, I have answered your PM with the port number.
    I also have disable the schduled PowerOn PowerOFF so you can acces the NAS anytime of the day