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Forum Discussion
Snapshot recovery mode does not give destination pop-up
As per OS 6.4.1 Software Manual and Knowledge Base (http://kb.netgear.com/app/answers/detail/a_id/23403), restoring individual files and folders should prompt for destination. I am not getting the destination pop-up, but the system is doing *something* immediately, as I do get this pop-up:
- The selected file is being restored now.
...and then this alert:
- File restore from snapshot has completed
Why no destination pop-up, and where is the file being restored to?!
ReadyNAS 104
firmware: 6.4.2
4 Replies
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Hello capaz,
Welcome to the community!
I am getting an error when getting to the KB article you posted.
It should be this: How do I browse snapshots using the recovery mode on my ReadyNAS OS 6 storage system? for OS6 units.
If you are not getting a pop-up window, please make sure you disable any pop-up blocker of the web browser. You may also try another web browser to check.
Regards,
Thank you for the reply.
Sorry for the broken link -- the document you correctly linked is the one I was referring to.
As for the "pop-up" destination dialog that we're discussing, I don't think it's a browser-level-pop-up-into-a-new-window that can be blocked by the browser, but rather an in-page thing, just like all the other "pop-up" elements in the ReadyNAS admin page interface (which are all working fine for me).
Nevertheless, I did try your suggestion and tried three different browsers (Chrome, Firefox, & Safari), all with their built-in pop-up blockers disabled -- same result: the immediate in-page "pop-up" that says "The selected file is being restored now."
Any other suggestions?
thanks,
-capaz
Hi capaz,
Would like to know if you have tried JennC's suggestion. Kindly update this thread once done.
Kind regards,
BrianL
NETGEAR Community Team
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