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Forum Discussion
Stay away from ReadyNAS (and Netgear) if you want support after the warranty is up.
I have a ReadyNAS product that had a power supply failure literally 5 days after the 5 YEAR warranty expired. Netgear's answer: Tough luck, the unit is out of warranty, was end of life some time ...
what the fuss?
your warranty expired is that it has expired
u cannot expect electronic products will last forever
Basically, I was told to go and spend $600-$800 for a new unit with no hard drives so I could put the hard drives from my old unit in it if I wanted to get my data. Netgear has NO spare parts available and didn't even offer to compromise by selling me a newer unit for cheap.
Remember this unit failed 5 DAYS after a 5 YEAR warranty was up. The joke is that the warranty starts from the date I BOUGHT it, not the date I received it. It was shipped ground, and I didn't receive it until over a week after I ordered it, so I lost out on the week's warranty. That means it would have still been under warranty, yet Netgear refused to bend one inch. If it weren't for the fact that I am very technical and was able to figure out how to power it back up with a different power supply, I would have lost either a bunch of money or all the data that was stored on the drives.
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