Forum Discussion

Aspirant

Oct 05, 2015

Solved

Streaming timeout on 104?

Hello community,

Since recently - I suspect since firmware update 6.2.5 - my 104 disconnects streaming sessions after 30 minutes. I have turned off harddisk spin down to test but it still disconnects (I can't see spin down events in the log). My media player then says that the previous ReadyDLNA server is no longer available and whether I want to connect to a new one.

Anyone else observing this behavior? I hope I can avoid reinstalling the NAS from scratch...

Streaming Video & Audio

hajo_s
Oct 07, 2015
After further investigation I'm pretty sure now that those periodic cleanup scripts kill the streaming. I'm not exactly sure where php5 comes from -- is this a package originally bundled by Netgear or did I do something silly and installed it? I personally don't need it; unless another app I installed requires it. But since my apps are gone, I could remove php as well.

I have meanwhile changed the cron tab entry to run once a day when I sleep.

So thx once again Jenn, your guess about load was correct at the end :) Well, I learned my lesson. A Netgear 104 NAS is a NAS, not a full-blown Linux box. Can live with that...

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JennC
NETGEAR Employee Retired
Oct 06, 2015
Hello hajo_s,

Welcome to the community!

Do you have app running on the NAS such as AntiVirus plus, Sickbeard, etc.? Try turning them off and see if that helps.

Please also check if the ReadyNAS still uses the same IP address that was remembered by the media player.

Regards,
- hajo_s
  Aspirant
  Oct 07, 2015
  Thx Jenn,
  
  I'll check in the next days. Will turn off apps although I'm not sure that helps -- the disconnect happens after exactly 30 minutes every time, reproducible. Also, I don't have any heavy load apps (e.g. virus scan) scheduled for the time I stream. Tests will show :)
  
  The box has the same IP assigned by the router all the time, it can't change. And I did reset the media player after timeout, the problem repeated 30mins later.
  
  Anyway, thx again. Will test and report back...
  - JennC
    NETGEAR Employee Retired
    Oct 07, 2015
    Hello hajo_s,
    
    You may also try updating to the latest firmware version.
    
    http://kb.netgear.com/app/answers/detail/a_id/29938
    
    Regards,