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KayZak's avatar
KayZak
Aspirant
Nov 01, 2016

System volume root's usage is 89%. This condition should not occur in normal conditions.

Hi All,

 

I keep receiving an error message "System volume root's usage is 89%. This condition should not occur in normal conditions. Contact technical support."

After some research, I found


root@nas-34-B2-24:~# df -h
Filesystem Size Used Avail Use% Mounted on
udev 10M 4.0K 10M 1% /dev
/dev/md0 4.0G 3.6G 209M 95% /
tmpfs 249M 88K 249M 1% /dev/shm
tmpfs 249M 532K 248M 1% /run
tmpfs 125M 0 125M 0% /run/lock
tmpfs 249M 0 249M 0% /sys/fs/cgroup
/dev/md127 2.8T 356G 2.4T 13% /data
/dev/md127 2.8T 356G 2.4T 13% /home
/dev/md127 2.8T 356G 2.4T 13% /apps
tmpfs 50M 4.0K 50M 1% /var/replicate/shm
/dev/md127 2.8T 356G 2.4T 13% /var/ftp/Music

 

As someone who hasn't used a ReadyNAS or linux system, I'm not too familiar with the system. From what I've read, there is an issue with the log files taking up too much space. I want to clear out those log files but haven't been able to find clear instructions as to how. Could someone point me to some instructions?

22 Replies

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  • I did run the du command on the md0 file.

    root@nas-34-B2-24:/dev# du -h md0
    0 md0

     

    I don't know why it would return 0.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      KayZak wrote:

       

      I don't know why it would return 0.


      It's not really a file, its a device.

       

      You need to look in the OS folders.  /var/log and /var/cache are the places to start.

       

      What apps do you have installed?  Have you made any changes to the system with ssh?

      • KayZak's avatar
        KayZak
        Aspirant

        Hi StephenB,

         

        What would I be looking for in the OS folders?

         

        As for apps, we have LogAnalyzer, Plex Media Server, and ReadyNAS Photos II.

         

        I'm not sure if we've made any changes with an SSH connection. We have two NASes. I have attempted to install Crashplan on one of them, but not this one.

  • I'm experiencing the same Resilio issue now.  I'm able to ssh into the device.  From there I'm not sure where to turn.  I want to delete the Resilio directory and start over.  I've removed the app via the GUI but that does not delete the directory.  Its a new unit so I'm not worried about crashing it.  Thanks in advance.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      I think you can just delete the Resilio folder

       

      Are you seeing a lot of space usage in /var/cache and /var/log?

       


      dershope wrote:

      Its a new unit so I'm not worried about crashing it. 


      You could of course do a factory reset, and rebuild everything from scratch.  Overkill, but if you aren't in a hurry it has the advantage of cleaning out everything.

      • dershope's avatar
        dershope
        Aspirant

        I did a restore as I couldn't figure out how to delete the bloated directory via SSH.  Now I'm getting messages warning me that less than 20% of media capacity is free.  What is that?  I created a directory on a new share within the 2TB volume.  The sync share is less than 70GB.

  • I thought I had solved this issue with a factory reset of the NAS.  Now instead of "root" volume filling the system states, "Less than 5% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity."

     

    Media capacity?

    • jak0lantash's avatar
      jak0lantash
      Mentor

      Tthere is an issue with the antivirus temporarily fills up the volume. In this situation, the root volume is called 'media' in the logs. You can find multiple threads about this here. Workaround while waiting for the fix in future firmware:

      1. Gracefully reboot the unit.

      2. Disable he antivirus.

      3. Gracefully reboot the unit.