As of 2/16, my Ultra 4 has been unable to successfully transfer any Tivo files. Nor can I via Web or Tivo Desktop. According to the Tivo Community Forums, this appears to be a widespread problem, evidently a bug in the Tivo firmware. (I'm running Tivo HDs; not sure what other units are affected.) A patch to the Curl configuration file will fix the problem if you're running Tivo Desktop under Windows. The freeware program kmttg has been updated with a workaround. But to date, I know of no way of fixing or patching my ReadyNAS to ignore the problem (something about not accepting cookies, I guess, which leads to a "session ID missing" message).Has anyone else noticed the problem and (more importantly) discovered a work-around? Any chance for a ReadyNAS firmware update to address it?

What version of ReadyDLNA is installed?Have you tried the pre-release ReadyDLNA add-on Skywalker posted earlier this month (see: http://www.readynas.com/forum/viewtopic.php?p=385166#p385166)?

I am having the same problem as SixString. Both my Ultra 4 and Pro 4 Readynas units have quit archiving my Tivo's as of 2/16/2013. My Tivo Premiere XL and Series 3 HD units are not being archived. I also have the same problems with the Tivo Desktop software which the curl.conf fix got working again. The new version of Kmttg works fine. I hope Netgear comes up with a fix because it is not likely that Tivo will do anything to fix the Series 3 and older units since they are discontinued product lines.

Agreed, I don't expect any help from Tivo (although if it's a bug, they should).How can we escalate the issue to the Netgear ReadyNAS team?

Netgear wanted me to fill out a survey about my recent equipment installation and had a comment section in the survey. I made mention of the Tivo no longer being automatically archived after 2/15/2013 there. Skywalker appears to be their software wizard on these units. He fixed the last Readynas not archiving problem after Tivo made a software upgrade earlier last year. Hopefully he will fix this one as well. It is a bit of a hassle having to do a computer download from the Tivo, then manually create the .nfo information file and then do a manual transfer of both files up to the Readynas. I miss the automated transfer!

Hi, I just thought I would pop over from the TiVo Support forums and let you know this is a known problem and that TiVo says they are working on it. There are some workarounds for TiVo's Windows software, TiVo Desktop, and several third party programs have been patched to workaround the issue too. Because of that it may be possible to workaround it here using one or more of the same techniques until TiVo gets their fix out. The problem is caused by the TiVo expecting (or is it sending) an expired cookie when a transfer request is initiated. The expired session ID cookie causes the transfer to fail. Sadly, TiVo hard-coded the date into their software back in 2005 and then apparently forgot about it.There are two known workaround Windows users are using, here is a link to one of the related threads on the TiVo support forums:http://forums.tivo.com/pe/action/forums/displaythread?rootPostID=11069716&channelID=10&portalPageId=10432560 The first workaround is to the change the date and time of the device, in this case the ReadyNAS with ReadyDLNA, to a date and time earlier than the cookie expiration. Clearly that workaround will present other issues, but it does work for TiVo transfers. The second workaround works for devices using the cURL program to initiate the transfers. Essentially a permanent session ID cookie is placed in the curl.conf configuration file. Luckily the TiVo software ignores the cookie content, even though it does care about the date. This workaround was found by morac from the TiVo Community Forums. His post in the linked thread defined that fix quite nicely.I don't know the ReadyDLNA well enough to say whether this or another workaround inspired by it would be useful, but I wanted to share with you folks in case you wanted to give it a try.Good luck, and I hope TiVo gets the fix out soon.Another place this is being heavily discussed is at the TiVo Community Forums, feel free to stop in over there for more ideas and discussion.CuriousMark

Ultra 4 no longer archiving Tivo files

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sodakar
Aspirant
Apr 20, 2013
Thanks for the thread, the update, and the extra info on the dump/prune howto -- although I lost a few shows that I was aggressively deleting, I'm now able to archive again, as well as re-archive the shows I missed.

When things like this happen, it makes me wish that my ReadyNAS would auto-update instead of me having to discover deficiencies like this months later, and to apply a patch then.
alexofindy
Aspirant
Apr 24, 2013
OK, I got hit by this Tivo bug, but didn't notice it until yesterday. I installed the patch, and archiving is working again, but I still don't fully understand how to rearachive the shows that didn't archive properly the first time. (many of my shows are of course lost forever since I deleted them from the tivo, but others are still available on the tivo hard drive)

If I delete the bad 1 KB .Tivo and.nfo files from the readynas by mounting the tivo share on a windows PC, deleting the files from Windows, and then telling the tivo to rescan the database, this doesn't do it. The shows don't seem to rearchive.

Do I need to create a dump.txt file on the Readynas, and manually copy the shows I wish to rearchive to a new file called prune.txt? This will take a while for me to do, I imagine, because I will have to manually select the entries corresponding to the shows that "archived" since Feb 16. Unless there is a way to sort dump.txt by date or file size, this may be time consuming. (I haven't tried it yet). Is this what is necessary?

In the future is there a way to fully delete an archived show from Readynas other than by using a text editor and playing with the dump.txt and prune.txt files?

Thanks!!
Skywalker
NETGEAR Expert
Apr 24, 2013
Yes, currently using dump/prune is the only way to force re-archival. The listings in dump.txt will be sorted by show title, then episode number, then recording time.
alexofindy
Aspirant
Apr 24, 2013
OK, thanks! I had maybe 100 shows that "archived" as 1 KB pseudo-files, and it took a while to select these entries from dump.txt and copy them in to prune.txt. Maybe there was an easier way. A sortable file, like export.csv, which I could have loaded in to Excel, that could be used in lieu of prune.txt would have been nice. (I haven't quite figured out what import.csv does)

Be that as it may, I very much appreciate the availability of a fix; as of yesterday, the latest tivo firmware for my Premiere XL still had the bug, so without the readytivo/readydlna update I would have been dead in the water. Thanks Skywalker for making a fix available.

I did loose a bunch of shows that I had deleted from the Tivo (but life goes on), I will certainly try to follow the forums and double check that things are working more often!
Skywalker
NETGEAR Expert
Apr 24, 2013
Yeah, it's unfortunate that this issue came up. However, on the bright side, the latest version of ReadyTiVo will be much better at catching errors like this, so you shouldn't get any more 1KB pseudo files in the future, even if new bugs like this get introduced.

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Ultra 4 no longer archiving Tivo files

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