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Forum Discussion
secundo
Jun 29, 2020Initiate
Ultra 6+ turns off as soon as RAID is mounted
I'm having new problems with this ReadyNAS 6 Ultra Plus upgraded to ReadyOS 6.10.3. The other day it started complaining about ATA Read Errors on one disk, then within a day or two it started to com...
StephenB
Jun 29, 2020Guru - Experienced User
You might be able to clone the disks (though there could be some file system corruption if everything can't be copied).
It'd be helpful to get more information on the disk status. Are you able to connect them to a PC with SATA or a USB adapter/dock? Then you could test them with vendor tools. If not, can you run the SMART long test for each drive on the ultra (and query the SMART stats).
Another thing you could try is to boot up the NAS w/o disk 1. (If you do that, be sure to power down the NAS before inserting/removing the disk).
Sandshark
Jun 29, 2020Sensei
Leaving the NAS running with those errors building was, unfortuinately, a potential cause for more damage to the volume. ATA errors can be caused by a single bad drive (but can affect drives that are fine), or can be caused by the NAS hardware. It is possible you really have multiple bad drives, but that's probably the least likely unless you ignored errors on one for some time. The data on more than one, however, can be corrupted,
The first step is to see if you really do have multiple drive issues, or if a single drive or the NAS hardware was at fault. Do you have the ability to mount the drives (one at a time is fine) to a PC via SATA or a SATA to USB dock so you can run the manufacturer's diagnostic tool?
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