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Forum Discussion
danesol
Feb 15, 2022Aspirant
Unable to connect using a browser
All of a sudden when I try and access either the admin page or my own share, i get this message using EDGE or Google Chrome; This site can’t provide a secure connection 192.168.0.10 uses an unsu...
StephenB
Feb 15, 2022Guru - Experienced User
danesol wrote:
The Nas drive appears not to be able to check for UPDATES either or send email alerts
What firmware are you running?
danesol wrote:
All of a sudden when I try and access either the admin page ... i get this message using EDGE or Google Chrome;
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The client and server don't support a common SSL protocol version or cipher suite.
Plenty of other folks reporting this. Always a good idea to look for that before starting a new thread. Older ReadyNAS (including the Duo) only support TLS 1.0 for HTTPS connections. Most browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So there isn't a common protocol version anymore - and therefore no connection is made.
For now, you can still use internet explorer. If you don't have that, you can alternatively install an old version of firefox (94.0.2) that will work. https://support.mozilla.org/en-US/kb/install-older-version-firefox Make sure you immediately change the settings to disable automatic updates.
Keep an eye out here, as there might be better options in the future.
danesol
Feb 15, 2022Aspirant
Thanks for the reply
StephenB wrote:
danesol wrote:
The Nas drive appears not to be able to check for UPDATES either or send email alerts
What firmware are you running?
>The latest apparently which I installed last year
RAIDiator 4.1.16 [1.00a043]
danesol wrote:All of a sudden when I try and access either the admin page ... i get this message using EDGE or Google Chrome;
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The client and server don't support a common SSL protocol version or cipher suite.
Plenty of other folks reporting this. Always a good idea to look for that before starting a new thread. Older ReadyNAS (including the Duo) only support TLS 1.0 for HTTPS connections. Most browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So there isn't a common protocol version anymore - and therefore no connection is made.
For now, you can still use internet explorer. If you don't have that, you can alternatively install an old version of firefox (94.0.2) that will work. https://support.mozilla.org/en-US/kb/install-older-version-firefox Make sure you immediately change the settings to disable automatic updates.
>Yes IE does work to some degree and if I try and change my "mapped drives" from //nas1/richard to //192.168.0.10/richard that too works for now
Keep an eye out here, as there might be better options in the future.
>Strangely though when I access the default shares ( 192.168.0.10/shares ) it loads both in Edge and Google Chrome
>I'm playing about with creating Certificates now to see if I can get round this issue that way
- StephenBFeb 15, 2022Guru - Experienced User
danesol wrote:
>I'm playing about with creating Certificates now to see if I can get round this issue that way
That won't work - it's not about the certificate, it's about the lack of support for TLS 1.2 in the NAS.
- danesolFeb 15, 2022AspirantStrangely though when I access the default shares ( 192.168.0.10/shares ) it loads both in Edge and Google Chrome Why does that work ???
- StephenBFeb 15, 2022Guru - Experienced User
danesol wrote:
Strangely though when I access the default shares ( 192.168.0.10/shares ) it loads both in Edge and Google Chrome Why does that work ???That is connecting with http, not https. Since there is no encryption with http, TLS isn't being used.
The NAS is redirecting http to https when you connect to frontview, so at present you cannot work around the issue by explicitly browsing to http://nas-ip-address/admin. It looks like it is possible to eliminate the redirection by changing two configuration files in the NAS - something on my list to try, but I haven't gotten to it yet.
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