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Forum Discussion
Unable to connect using a browser
All of a sudden when I try and access either the admin page or my own share, i get this message using EDGE or Google Chrome; This site can’t provide a secure connection 192.168.0.10 uses an unsu...
danesol wrote:
The Nas drive appears not to be able to check for UPDATES either or send email alerts
What firmware are you running?
danesol wrote:
All of a sudden when I try and access either the admin page ... i get this message using EDGE or Google Chrome;
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
The client and server don't support a common SSL protocol version or cipher suite.
Plenty of other folks reporting this. Always a good idea to look for that before starting a new thread. Older ReadyNAS (including the Duo) only support TLS 1.0 for HTTPS connections. Most browsers have (very) recently dropped support for TLS 1.0 and TLS 1.1. So there isn't a common protocol version anymore - and therefore no connection is made.
For now, you can still use internet explorer. If you don't have that, you can alternatively install an old version of firefox (94.0.2) that will work. https://support.mozilla.org/en-US/kb/install-older-version-firefox Make sure you immediately change the settings to disable automatic updates.
Keep an eye out here, as there might be better options in the future.
This is NORMAL : "Plenty of other folks reporting this"
Netgear should PREVENT this happening, I encurage to report this issue separatly, without having many reports a company can just ignore a bug fix!
dandan5 there is some more information here: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER-MISMATCH-problem-for/m-p/2198243
Not from Netgear though.
OK, I think that the browser companies should allow the user to select TLS1.0 for local LAN addresses. It is they that caused this problem, not Netgear. It's not a "bug", it's time marching on past a system that's well out of date. TLS1.0 was the standard at the time those units were developed and getting OS updates.
But Netgear can provide a firmware update!
Since the OS for your NAS is based upon a very outdated version of Linux, that could be a lot easier said than done. But, as I pointed out, the browser developers, who are still updating their product and who are the cause of the situation, couild also offer a solution since it's not unique to ReadyNAS.
Just face up to the fact that your 15 year old NAS is obsolete. Do you still have a PC, cell phone, etc. that's that old and you still expect updates for it? That even still works so you could update it if one were available?
And, lastly, the forum has offered you a work-around, though it does currently require SSH access and a least some basic Linux knowledge.
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