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Forum Discussion
MadEngineer
Feb 16, 2015Aspirant
Unable to remove apps
So, this is the second time that this has occurred. Install an app, then when removing it the removal fails and this stops the webportal from loading after boot up. The last time it occurred I had...
LeMMin9
Dec 22, 2015Aspirant
Whats the best way to get my log .zip file to you, I had a look at PM and replying in this thread but it only appears to allow pictures to be placed in messages
- StephenBDec 22, 2015Guru - Experienced User
Email the logs. Check this guide out: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F
- LeMMin9Dec 23, 2015Aspirant
Thanks StephenB, I've emailed as required, hopefully the brains trust will be able to resolve the problem without the need for a full system reset.
- mdgm-ntgrDec 23, 2015NETGEAR Employee Retired
I can't see a Plex package installed. If the Plex directory is still there under /apps, you could try deleting that then doing a clean install of Plex using the correct app for your system.
(a) Browse to the following URI in your preferred browser, replacing [ReadyNAS] with the IP address or hostname of your ReadyNAS and replacing [volume] with your volume name (default “data”)
Note: Do not include the brackets []. These are included for visibility.https://[ReadyNAS]/admin/browse.html#path=%2F[volume]%2F.apps
(b) If prompted for login use your normal web interface credentials
(c) select the plexmediaserver folder and click the delete button.
There are newer Plex builds available at plex.tv/downloads that you can upload to the NAS via the apps tab of the web admin page. The version available under Available Apps or at apps.readynas.com is a version that we have done some basic testing of.
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