Having recently update my ReadyNAS 516 to 6.4, I also wanted to upgrade to the lastest version of Plex. When I tried to install plexmediaserver-ros6-binaries_0.9.12.8.1362-4601e39_amd64.deb, I received an error message that it was unable to install the software. I decided to try an start over, by uninstalling Plex. That failed and now it appears I have a partially uninstalled copy of Plex. How can I start over and reinstall Plex without having to reset the ReadyNAS?

Hello greispe, Have you tried on a different web browser? How about rebooting the NAS then try uninstalling again? Regards,

Every attempt at unstalling Plex from the web interface failed. It just popped up a window with the uninstalling message and then stayed there forever. I finally found some suggestions on the community to perform a manual uninstall: # apt-get --purge remove plexmediaserver-ros6-binaries This was not totally successful until I removed the plexmediaserver folder in the apps folder. Then it finally did not show up on the web UI. I then reinstalled an older version of Plex (Version 0.9.12.8.1362-4601e39 the one that is on the apps page) rather than the current version (Version 0.9.12.13.1464-4ccd2ca) since that was the update that created the initial problem (locked up Plex, since it generated an "unable to install" error message) Bottom line: I had to do a manual unintall in order to reinstall Plex. Question: Since the release on the apps page seems to be two releases behind what Plex has on their web site

Hello greispe, May I ask where did you get the version 0.9.12.13.1464-4ccd2ca? I only see version 0.9.12.8.1362-4601e39. Regards,

Jenn: When you start up Plex on the ReadyNAS it informs you that there is an update. When you go the plex web site, you can find it here: https://plex.tv/downloads When you select Netgear, you'll see the links for each of the ReadyNAS plafforms.

Hello greispe, It appears this update from Plex is not somehow posted on the apps of the ReadyNAS. Please send logs with subject line ATTN: Alex and Jenn. See instructions here. Regards,

Unable to Uninstall Plex so I can reinstall

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JennC
NETGEAR Employee Retired
Oct 14, 2015
Hello greispe,

Have you tried on a different web browser?

How about rebooting the NAS then try uninstalling again?

Regards,
- greispe
  Tutor
  Oct 14, 2015
  Every attempt at unstalling Plex from the web interface failed. It just popped up a window with the uninstalling message and then stayed there forever.
  
  I finally found some suggestions on the community to perform a manual uninstall:
  
  # apt-get --purge remove plexmediaserver-ros6-binaries
  
  This was not totally successful until I removed the plexmediaserver folder in the apps folder. Then it finally did not show up on the web UI. I then reinstalled an older version of Plex (Version 0.9.12.8.1362-4601e39 the one that is on the apps page) rather than the current version (Version 0.9.12.13.1464-4ccd2ca) since that was the update that created the initial problem (locked up Plex, since it generated an "unable to install" error message)
  
  Bottom line: I had to do a manual unintall in order to reinstall Plex.
  
  Question: Since the release on the apps page seems to be two releases behind what Plex has on their web site
  - JennC
    NETGEAR Employee Retired
    Oct 15, 2015
    Hello greispe,
    
    May I ask where did you get the version 0.9.12.13.1464-4ccd2ca?
    
    I only see version 0.9.12.8.1362-4601e39.
    
    Regards,

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Unable to Uninstall Plex so I can reinstall

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