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khurni's avatar
khurni
Tutor
Mar 26, 2016
Solved

Unable to upgrade to Pro plan for ReadyNAS Vault?

I've got an existing Personal Plan that is 50 GB pre-paid ($4.95/month or $49.95/year).  I have gone a smidgen over my storage.

 

The website:

http://www.readynasvault.com/cloudfs/

 

Says there's the Pro plan (it no longer lists Personal, just "Lite", and Pro) that says the Pro plan is $9.95/month for 1,000 GB (1 TB if my math is correct.)

 

But when I login to vault.readynas.com and click the "upgrade" options is only lists Personal Plans (no Pro plan) and the 1 TB plan is $85.95/month (a lot more expensive that $9.95/month).

 

What gives?

 

  • khurni's avatar
    khurni
    Mar 29, 2016

    Thank you.  I was able to get in touch with ReadyNAS Support and they provided me with a special URL to click on to purchase the plan.  although I still have no answer as to why the website URL lists one thing and the readynas Vault "upgrade" links list something completely different.

     

    Seems like someone at NetGear changed the webpages and didn't link them all properly.

     

4 Replies

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    • khurni's avatar
      khurni
      Tutor

      Thank you.  I was able to get in touch with ReadyNAS Support and they provided me with a special URL to click on to purchase the plan.  although I still have no answer as to why the website URL lists one thing and the readynas Vault "upgrade" links list something completely different.

       

      Seems like someone at NetGear changed the webpages and didn't link them all properly.

       

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Can you let me know the URL that has info that needs updating please?

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