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Forum Discussion
Unexpected Drive Removal - Access Denied
Have a ReadyNas NV+ v2 with 4x 2TB drives in xRAID. The other day I received alerts stating 3 of 4 drives were removed, yet nothing was actually happening around the device.
I powered down the device by hitting the button twice and rebotoed. Lights show all drives up and accurate usage...
But I cannot access or log into the drive now. Web UI states connection refused, and no credentials are working from mapping/file explorer.
Device has been on 24/7 for approx 4 years... Is the device dead?
If so, will the drives/volumes work in a new Netgear NAS?
Thanks
4 Replies
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Which brand and model disks are these?
Which firmware were you running?
Seagate ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s
Firmware: (RAIDiator-arm-5.3.11)
You can't migrate the disks, but with some help from support you can temporarily mount them on the new OS 6 NAS so you can off-load the data before you do a factory install. There are some details here: http://kb.netgear.com/app/answers/detail/a_id/29876
You can also use per-incident (paid) support to try and resolve your current problem. It might not require full data recovery.
FWIW, the DM drives aren't the best options for a NAS. Seagate VN ("Ironman") or WDC Reds are better options.
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