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Forum Discussion
DavidBa
Feb 02, 2016Aspirant
Unresponsive/Slow NAS performance post Anti-Virus + upgrade
Hello all Since upgrading to firmware V6.4.1 and upgrading Ant-virus + to version 2.0.3 I have been suffering extraordinary slow/unresponsive performance from my Ready NAS 102. For example: ...
DavidBa
Feb 02, 2016Aspirant
Sorry can not see how to edit a recent post:mansad:
The above should read "Test file was an XLS of 1.8MB not 1.8GB"
Cheers DavidBa
- mdgm-ntgrFeb 02, 2016NETGEAR Employee Retired
The problem is not with Anti-Virus Plus, but rather with the AV service itself. We are working on a fix, but this won't be in 6.4.2.
For now you could disable the Anti-Virus service under System > Settings > Services
- StephenBFeb 02, 2016Guru - Experienced User
mdgm wrote:
THe problem is not with Anti-Virus Plus, but rather with the AV service itself. We are working on a fix, but this won't be in 6.4.2.
For now you could disable the Anti-Virus service under System > Settings > Services
Yes. If you really don't want to do that, then you can roll back to 6.4.0 w/o data loss.
I'd disable the service myself - especially if your PCs have their own real-time AV.
- DavidBaFeb 04, 2016Aspirant
Thanks Stephen
The NAS been working well since I disabled the Anti-virus software. As all my PCs are running anti-virus i feel the risk is minimal.
It would be nice if Netgear could email the effected customers as it took a reasonable time to figure it out - as theh web interface is theonly tool i have to work with the NAS and I am sure that I am only scratching the surface of what it can so.
Incidently, do you have a link to some instruction about how to roll back the NAS software version?
Cheers David
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