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Forum Discussion
Solved
upgraded FW 6.9.2 - SMB/CIFS won't mount, AFP will
after upgrading the firmware to 6.9.2 one of our shares will no longer mount on any of out Macs which are all running high sierra. AFP will mount fine SMB/CIFS will not mount at all and throw...
SOLVED
The Egnyte app was completely removed by the firmware upgrade, and this stopped both the egnyte sync to the cloud (obviously!) but also removed access to the folder itself - which is why we could not connect to it over ournetwork.
Egnyte tech support logged into the NAS and re-installed the app via SSH
All is now working as planned and back to normal.
to follow up, this is the error message I receive when trying to connect to the share using SMB or CIFS - but it works fine with AFP.
It makes no sense at all.
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