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mickle026's avatar
mickle026
Aspirant
Oct 13, 2015

Upgraded to firm 6.4.0 suffers disconnect from network after large data transfers (RN104)

So far I love my NAS, but the other day it wanted to upgrade so I did that.

 

Now when i transfer 20GB+ of files to it or from it, it goes and becomes uncontactable.  It still has the ip's connected it my router, but they are unreachable.

Everything is ok if I don't transfer large files or large amounts.

 

Its running on a gigabit LAN, with switch routers.

 

Anyone know why or what I can do to fix without resetting it??

20 Replies

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  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi mickle026,

     

    Can you confirm if this file transfer is from your computer to an iSCSI LUN or just a normal share? Are there any other activities on the background like backup jobs, defrag, disk scrubbing or quota check? I'll also suggest a direction connection (PC to NAS) just to isolate if its a network issue.

     

    I look forward to your response.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

  • Hi Brian,
    It's a direct connection through a smb share as a mounted drive in Windows 7 via an unmanaged switch.
    Sorry I don't know what an iscsi lun is so it must be a normal share.

    It has become more stable since the post, but I have rerouted some of my network via a different switch.
    I am thinking for some reason it might have been caused by a 100mbit switch but I have no idea why.? It's now on a gigabit switch and seems more stable.

    A different server running kubuntu has never done this and is OK with any configuration. This is the server that the nas will eventually replace if it gets stable enough.
    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi mickle026,

       

      Thanks for providing feedback. I suggest that you continue to monitor the ReadyNAS while its connected to your network doing its normal tasks. With regard on how to use iSCSI (LUN), you can the ff. articles.

       

      How do I configure an iSCSI initiator on my ReadyNAS OS 6 storage system?

       

      How do I add an iSCSI Initiator on my ReadyNAS OS 6 storage system?

       

      Let me know if you have further questions.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

      • xupaaki's avatar
        xupaaki
        Tutor

        Im having same problemas since 6.4 update (rn102). When I transfer files that all together are large the drive disconnects and  the only solution is remove the plug. Doenst metter if using SMB or just downloading files using transmission....if the transfer is longer then a few minutes its almost certain the NAS will stop responding. 

         

        I already did 3 factory resets but problem persists

  • I have to say my main issues have stopped since reconfiguring the lan.
    The only issue that remains is dlna keeps breaking the connection, but playback via samba is fine with no issues so it has to be something to do with networking in the nas unit. Running dlna on my kubuntu server is fine, so it's not an issue with my lan but is an issue with the nas.
    The unit is great, I really like it.
    • YeZ's avatar
      YeZ
      NETGEAR Expert

      What change have you made in the LAN configuration to make the issue go away? 

      • carlsez's avatar
        carlsez
        Aspirant

        Any resolution on this one? I think my problems are related; the unit runs fine until I try to do a Time Machine backup. The large data transfer kills my RN104 and I have to pull the plug. All worked fine prior to 6.0.4 firmware.

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