NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mdgross's avatar
mdgross
Aspirant
Feb 03, 2015

Users missing in web admin

I have a ReadyNas Duo V2 (RAIDiator-arm-5.3.11) and some users are not appearing in the web admin. The users are still able to access the file shares despite being missing from the security tab. I did a back-up of the ReadyNas settings and I see the users listed in the export files such as /etc/passwd. Why are the users missing from the security tab?

5 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Can you send me the config backup to the email address mentioned in the Sending Logs link in my sig with a list of the users missing from the security tab that you think should be there?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Not sure why that user is not showing. The logs could be helpful as well if you can send those.
  • I am not able to download the logs. I had several years worth and cleared them recently. Now, when I go to download the logs, ReadyNas becomes unresponsive. The web admin stops working, the AFP shares don't work and ReadyNas disappears from the RAIDar application. I have tried waiting for a long time but eventually I have to pull the power cord to reset it.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Perhaps you had config corruption due to a full OS partition or permissions issues.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More