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Lusk's avatar
Lusk
Aspirant
Mar 28, 2021

V1 Dropping out issue

I have been running this particular V1 for ten years and whilst slow at times, it works and generally does the job. 

 

The unit has two 1TB drives in there which are mirrored and in the past week, I have been moving some folder around and renaming them to order them into a slightly more logical and tidy experience for me. 

 

Since then, I seem to have had nothing but problems with the unit. If I kill the power and then plug it back in, it takes an age to presumably sync and then I still can not either access the web GUI or the Windows shares.

 

This morning, I pulled the power to the unit and then when I turned it back on, I held the power button in until both disk lights flashed. I then let go and I understand this allows me to boot without doing a file system check.

 

The unit boots and then after a few moments, I can open the web GUI and also browse to the shares. The problem then follows that either after an hour or so OR when using Syncback (a Windows file copying tool) to arrange files and folders to another NAS unit, I can no longer access any of the shares nor the GUI. I suspect if I turn it off and start it up again all will be okay until the next time.

 

The only issue there might be is that I am noticing that the ATA drive count is going up and it currently stands arouns 47000. I've another drive on order but would welcome your thoughts on all of this as it has been, up until now, very reliable.

2 Replies

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  • A drive that is giving lots of ATA errors, as your seems to be, can cause problems like that.  Hopefully, it is just the drive, because problems in the NAS SATA subsystem can also cause errors of that nature, and would probably not be repairable.

     

    Before you add the replacement drive, you may want to use it or another scratch drive to test the NAS.  Remove the existing drives and install just the one (scratch or new, something with no data you care about) in the slot that's currently showing the ATA errors.  Let it build a volume and try doing some file transfers.  If that goes fine, then power down, swap the drive to the other slot, power up, and do some more file transfers.

     

    Note that if you do use the new drive for this test, don't boot the NAS with it and one driove from your old volume unless you first delete all partitions from the drive.  But easier (and, IMHO better, anyway) is just to hot-insert the drive after booting from the one drive that's not giving errors.

    • Lusk's avatar
      Lusk
      Aspirant

      Thanks a lot for the information here. I do have a couple of queries though.

       

      1. When you say scratch drive, what do you mean by this?

      2. If I remove the apparent defective one from bay one, is this the one which the unit boots from and if so, can it boot from disk two if there's only disk two in there?

      3. So I think your suggesting that I pull drive one, boot the system from disk two and then add the new drive to bay one hot. When this procedure is done, data from drive two will copy to drive one.

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