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Forum Discussion
callowell
Nov 12, 2015Tutor
V4.2.28 firmware update failure
Re your email update notification 11 November 2015
All attempts to 'upload and verify' (local from your download) fail.
I have A ReadyNAS Duo RND2000
Current firmware 4.1.14
Please advise
31 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
The 4.2.28 firmware is for legacy x86 devices. You have a legacy Sparc device and 4.1.14 is the latest firmware for that.
OK so why send me an email advising me - and I quote:-
"The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status."
...and on the 'page' refered to is listed my product ??
This wasn't very helpful was it !
- mdgm-ntgrNETGEAR Employee Retired
I agree that was a mistake.
I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??
Guess Netgear needs to review either the file available for download or the list of NAS products
- JennCNETGEAR Employee Retired
Hello DrawsACircle,
Welcome to the community!
What is the FW version you are trying to upgrade to and the filename (include extension name) that you are uploading?
Regards,
I'm trying to upgrade to 4.2.28 - the filename is: RAIDiator-x86-4.2.28.zip (similar to firmware version 4.2.23 and 4.2.25 filenames)
- StephenBGuru - Experienced User
DrawsACircle wrote:
I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??
Guess Netgear needs to review either the file available for download or the list of NAS products
Did you remember to unzip?
- gdunfordAspirant
I received the same email and it appears that when I try to initiate the install, nothing happens. My version is 4.2.24.
- gdunfordAspirant
Well, I was following the email I was sent to update. See below:
Dear ReadyNAS® Customer,
We want to thank you for being a loyal customer and would like to notify you of a firmware update, V4.2.28, for your ReadyNAS. You can download it here.
The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status.
http://www.netgear.com/landing/eol.aspx
As in most technology products, there is a natural life cycle. After a certain point, a product must be declared “end of life” due to its lack of market demand, or its aging technology being replaced by newer and more advanced ones.
You can continue to get support from other ReadyNAS customers and our experts at the ReadyNAS community.
We invite you to review replacement products available to you on our website, offering higher performance, more functionality and improved user experience.
We invite you to visit our website and community and we look forward to hearing from you again.
Best Regards,
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