NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

callowell's avatar
Nov 12, 2015

V4.2.28 firmware update failure

Re your email update notification 11 November 2015

All attempts to 'upload and verify' (local from your download) fail.

 

I have A ReadyNAS Duo RND2000

Current firmware 4.1.14

 

Please advise

31 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    The 4.2.28 firmware is for legacy x86 devices. You have a legacy Sparc device and 4.1.14 is the latest firmware for that.

    • callowell's avatar
      callowell
      Tutor

      OK so why send me an email advising me - and I quote:-

       

      "The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status."

       

      ...and on the 'page' refered to is listed my product ??

       

      This wasn't very helpful was it !

  • I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??

    Guess Netgear needs to review either the file available for download or the list of NAS products

     

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello DrawsACircle,

       

      Welcome to the community!

       

      What is the FW version you are trying to upgrade to and the filename (include extension name) that you are uploading?

       

      Regards, 

      • I'm trying to upgrade to 4.2.28 - the filename is: RAIDiator-x86-4.2.28.zip  (similar to firmware version 4.2.23 and 4.2.25 filenames)

         

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      DrawsACircle wrote:

      I tried to update my ReadyNas Ultra 2 from 4.2.27 - I get an error message stating 'Update file is not valid for this architecture' - it has been valid ever since 4,?,??

      Guess Netgear needs to review either the file available for download or the list of NAS products

       


      Did you remember to unzip?

  • I received the same email and it appears that when I try to initiate the install, nothing happens. My version is 4.2.24.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      gdunford wrote:

      I received the same email and it appears that when I try to initiate the install, nothing happens. My version is 4.2.24.


      Are you manually installing, or using check-for-updates?

      • gdunford's avatar
        gdunford
        Aspirant

        Well, I was following the email I was sent to update. See below:

         

        Dear ReadyNAS® Customer,

        We want to thank you for being a loyal customer and would like to notify you of a firmware update, V4.2.28, for your ReadyNAS. You can download it here.

        The V4.2.28 firmware will be the last software release on all the select ReadyNAS products listed on the web page below, including yours, due to its end-of-life status.

        http://www.netgear.com/landing/eol.aspx

        As in most technology products, there is a natural life cycle. After a certain point, a product must be declared “end of life” due to its lack of market demand, or its aging technology being replaced by newer and more advanced ones.

        You can continue to get support from other ReadyNAS customers and our experts at the ReadyNAS community.

        We invite you to review replacement products available to you on our website, offering higher performance, more functionality and improved user experience.

        We invite you to visit our website and community and we look forward to hearing from you again.

        Best Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More